Student Ambassador Admin Assistant

Keystone Employment Group LLP; London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading organization is seeking a Student Ambassador Admin Assistant to manage administrative duties for the Student Ambassador programme. The role involves acting as a contact point, supporting recruitment, and maintaining office databases. This position is ideal for a graduate from London Met, focusing on customer service and administrative skills.

Qualifications

• Graduate of London Met required; not available to current students.
• Experience in customer-focused roles essential.

Responsibilities

• Act as a contact for the student ambassador scheme.
• Manage the student ambassador mailbox and support recruitment.
• Organise and update office databases.

Skills

Customer Service

Numerical Skills

Attention to Detail

IT Skills

Interpersonal Skills

Communication Skills

Problem Solving

Motivation

Initiative

Data Protection Understanding

Education

Graduate of London Met

Tools

Microsoft Outlook

Microsoft Excel

Job description

The Student Ambassador Admin Assistant is responsible for a range of administrative duties to ensure the efficient running of the Student Ambassador programme, as well as supporting other administrative tasks for the Widening Participation and Outreach team. Tasks include:

1. Act as a point of contact for the student ambassador scheme, and anyone booking ambassadors via email, over the phone, or in person.
2. Upload jobs onto our employment portal, HEAT, and book appropriate ambassadors for jobs.
3. Manage the student ambassador mailbox—answer emails and respond promptly.
4. Support the recruitment and training of new cohorts of Student Ambassadors.
5. Book meeting rooms for colleagues and support administrative duties aligned with the team's work.
6. Organise and update office databases.
7. Respond to questions and requests for information.
8. Opportunities to gain experience supporting taster days, sharing your student experiences, and being a positive role model to prospective students.

To apply, please submit a supporting statement outlining how you meet the essential skills and experience for the role.

Qualifications

Graduate of London Met. This opportunity is not available to current enrolled students.

Skills

Essential

• Experience working in a customer-focused role
• Strong numerical skills and attention to detail
• Understanding of customer service best practices
• Strong IT skills, particularly in Microsoft Outlook and Excel
• Excellent interpersonal and communication skills
• Strong problem-solving skills
• Ability to motivate and enthuse others
• Ability to work on own initiative
• Understanding of data protection principles

Desirable

• Knowledge of or interest in the HE landscape and sector challenges and opportunities
• Experience or interest in widening participation, student recruitment, and student-facing roles