Student Advice Centre Lead - Empower Student Voice

Salford SU; Salford; On-site; GBP 30,000 - 40,000; Full time

Job summary

Salford SU is seeking a knowledgeable individual to lead the day-to-day services of the advice centre. This role involves managing student staff, delivering independent advice, and identifying solutions to improve student experiences at the University of Salford.

The ideal candidate will have significant experience in advice provision and casework management, showcasing strong communication skills and a commitment to equality and inclusion. The position encourages collaboration with various stakeholders to ensure comprehensive support for students.

Qualifications

• Experience of managing casework and keeping accurate, confidential records.
• Demonstrable knowledge of issues impacting students in Higher Education.
• Experience line managing staff and fostering their development.

Responsibilities

• Lead day-to-day delivery of the advice centre provision.
• Manage Student Staff and ensure high-quality service delivery.
• Conduct detailed casework related to academic and housing issues.

Skills

Advice provision experience

Line management experience

Effective communication

Microsoft Office proficiency

Understanding of Equality, Diversity and Inclusion

Job description

Salford SU is seeking a knowledgeable individual to lead the day-to-day services of the advice centre. This role involves managing student staff, delivering independent advice, and identifying solutions to improve student experiences at the University of Salford.

The ideal candidate will have significant experience in advice provision and casework management, showcasing strong communication skills and a commitment to equality and inclusion. The position encourages collaboration with various stakeholders to ensure comprehensive support for students.