Generalist Adviser

Citizens Advice Ltd; Salford; Hybride; GBP 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Pension 6%

EAP

Family friendly policy

Annual leave

Discounts with BHSF

Nest pension

Learning and development

Employee assistance programme

Résumé du poste

Citizens Advice Salford is seeking an adviser to provide advice across its Salford outlets and partner locations, across the city as required over the course of the week between 9am and 4.30pm. The role involves working without supervision and drawing on experience across all social welfare categories.

We have an experienced and supportive adviser team, and we look forward to the right candidate joining us. Training and development opportunities are available within a welcoming environment.

Qualifications

• Provide advice across social welfare categories.
• Experience working independently in an advice setting.
• Hours: 9am - 4:30pm, across multiple outlets.

Connaissances

Advice giving

Independent working

Social welfare knowledge

Communication skills

Description du poste

Apply before 11.59pm on 20 November 2026.

To provide advice from a combination of Citizens Advice Salford outlets and partner locations, across the city as required over the course of the week between the hours of 9am - 4.30pm. The work will be undertaken without supervision so the successful applicant will have experience of working independently in an advice setting across all social welfare categories.

We have an experienced and supportive adviser team so we look forward to the right candidate joining us!

What we give our staff

We truly value our colleagues – and we show that in what we offer.

• Pension: 6%
• Employer Assistance Programme
• We have a Family Friendly Policy that gives employees access to generous paid carers, maternity, paternity and adoption leave after 1 year.
• We provide generous annual leave entitlement, a perks package offering some great discounts at high street brands through BHSF and a pension scheme with NEST.
• We also offer great learning and development opportunities and an Employee assistance programme that provides access to free medical advice, counselling and legal advice from Irwin Mitchell solicitors.

Citizens Advice Salford recognises the positive value of diversity, promotes equality and challenges discrimination. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds.

We particularly welcome applications from disabled, Black, Asian or Minority Ethnic people, as they are currently under represented in our workforce.