Streetworks & Utilities Administrator - Operations Support

Network Plus; Shawell; On-site; GBP 20,000 - 28,000; Full time

Job summary

Network Plus is seeking a diligent Utilities Administrator to support the Operations Support Manager and team in planning and meeting client SLAs and customer expectations. The role involves admin tasks, coordinating streetworks, and ensuring accurate data in the works management system.

Key responsibilities include handling notices/permits, maintaining processes, and providing problem-solving input while supporting safety procedures and cross-team collaboration in the UK utility sector.

Qualifications

• Previous Administration experience would be essential.
• Streetworks/Utilities experience would be desirable but not essential.

Responsibilities

• Start and stop work in accordance with SLA and permits.
• Input and upload information into the works management system accurately.
• Be responsible for Streetworks performance and drive improvements with Operations teams.
• Validate and transmit notice/permit requests promptly.
• Open/close Streetworks notices/permits and escalate issues as needed.
• Coordinate with 3rd parties (parking suspensions, bus stops, road closures).
• Analyse and respond to Section 74 charges and fixed penalties.
• Run and circulate daily jeopardy reports as required.
• Provide general admin support and participate in a call desk.

Skills

Administration

Streetworks/Utilities

Tools

Works management system

Job description

Network Plus is seeking a diligent Utilities Administrator to support the Operations Support Manager and team in planning and meeting client SLAs and customer expectations. The role involves admin tasks, coordinating streetworks, and ensuring accurate data in the works management system.

Key responsibilities include handling notices/permits, maintaining processes, and providing problem-solving input while supporting safety procedures and cross-team collaboration in the UK utility sector.