Streetworks Notice Handler

Northern Powergrid; Castleford; On-site; GBP 24,667 - 25,717; Full time

Job summary

A leading energy company is seeking a full-time Streetworks Notice Handler in Castleford. The role involves ensuring compliance with street works legislation, managing notices and permits, and maintaining effective relationships with local authorities. Applicants should have relevant experience in administrative or customer service roles, strong IT skills, and the ability to work as part of a team. This position offers a competitive salary between £24,667 and £25,717 and the chance to contribute to sustainable energy solutions.

Qualifications

• Experience in an administrative or customer service environment is essential.
• Strong IT skills and familiarity with Microsoft Word and Excel.
• Ability to work under initiative and in a team.

Responsibilities

• Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA).
• Maintain notices and permits to meet the works program.
• Build relationships with colleagues and local authorities.

Skills

Strong IT skills (Microsoft Excel, Outlook, Word)

Good interpersonal skills

Results oriented

Time management skills

Education

Relevant experience in an administrative or customer service environment

Knowledge of Street Works Legislations

Job description

Streetworks Notice Handler

Position at Northern Powergrid

Join to apply for the Streetworks Notice Handler role at Northern Powergrid

An exciting opportunity has arisen for an enthusiastic Streetworks Notice Handler to join our team. The energy industry is advancing with investment in smart technology innovation and Northern Powergrid, as the company responsible for powering everyday life for 8 million customers across 3.9 million homes and businesses in the North East, Yorkshire and northern Lincolnshire, is at the forefront of delivering a power network that meets the region’s needs now and in the future.

Our vision is to be the best energy company in serving our customers, whilst delivering a sustainable energy solution. We are looking for someone who is passionate about communications and can help share our story as we deliver our plans to invest in our network, support net zero and create a greener energy future. You will be responsible for ensuring that the company meets its obligations under New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA).

Competitive salary of between £24,667 - £25,717 (P&A L1 pp3-5)

Key Responsibilities

• Ensure full compliance with New Roads and Street Works Act (NRSWA) and Traffic Management Act (TMA)
• Serving and maintaining notices and permits within the relevant timescales in order to meet the works programme
• Managing the opening and closure process on all notices and permits including registration of reinstatement measurements
• Issuing of daily/weekly reports to ensure compliance with NRSWA & TMA
• Building and maintaining relationships with colleagues, Service Providers and Local Authorities
• Handle day to day enquires relating to section 74 overruns
• Process payments including fixed penalty notices and overrun charges
• Liaising with the Local Authorities & Service providers
• Escalate site and safety issues including 2-4 hour defects received from local authorities to service providers and management team
• Team player and keen to develop skills
• Strong IT skills (Microsoft Excel, Outlook, Word)
• Good interpersonal skills
• Results orientated
• Able to manage deadlines and prioritise workload
• Time management skills

Qualifications and Attributes

Essential Qualifications and Experience

• Relevant experience of working in an administrative or customer service environment
• IT skills and experience with using Microsoft packages including Microsoft Word and Excel
• Able to work under own initiative and as part of a team

Desirable Qualifications and Experience

• Knowledge of Street Works Legislations

Closing date for applications: 19 January 2026

Applicants are considered on the basis of their suitability for the post irrespective of sex, marital status, sexual orientation, gender re‑assignment, race, age or disability, in accordance with the Equality Act 2010.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Administrative and Customer Service