Streetworks Faults Coordinator

Doocey Group; Birmingham; Vor Ort; GBP 21.000 - 32.000; Vollzeit

Zusammenfassung

Doocey Group in Tipton is seeking a Streetworks Faults Administrator to coordinate and manage streetworks tasks related to infrastructure faults, logging and tracking faults, liaising with contractors and local authorities, and keeping records up to date.

The role requires strong organisation, meticulous data entry and clear communication with internal teams and external partners to ensure timely fault resolution and regulatory compliance.

Qualifikationen

• Experience in busy operations/utilities environment.
• Strong organisational skills with the ability to manage multiple priorities.
• Excellent attention to detail and commitment to data accuracy.
• Strong verbal and written communication skills.
• Confident liaising with stakeholders at all levels, both internally and externally.
• Proactive and self-motivated, with a positive "can-do" approach.
• Effective problem-solving and decision-making skills.
• Excellent time management skills and ability to work to deadlines.
• Ability to adapt and thrive in a fast-paced environment.
• Experience working with Streetworks, highways, utilities or works management systems would be advantageous.

Aufgaben

• Coordinate and manage Streetworks fault activities from initial notification through to resolution.
• Log, track and maintain accurate records of faults, permits and related works.
• Communicate fault details and work requirements to operational teams and contractors.
• Create and distribute reinstatement documentation and work instructions.
• Monitor permit durations and ensure compliance with Streetworks requirements and SLAs.
• Liaise with clients, local authorities, contractors and internal stakeholders to resolve issues efficiently.
• Review permit conditions and ensure all works are completed in accordance with relevant regulations.
• Manage Authority Imposed Variations and communicate changes to operational teams.
• Upload and maintain supporting documentation, including site photos and work records.
• Track outstanding information and proactively chase updates from clients and suppliers.
• Maintain reporting systems, logs and spreadsheets to ensure accurate operational data.
• Monitor job progress and identify any compliance or process issues requiring attention.
• Support operational teams with administrative coordination to ensure timely completion of works.
• Participate in team meetings and contribute to continuous improvement initiatives.

Kenntnisse

Organisational skills

Multi-priority management

Data accuracy

Stakeholder liaison

Time management

Proactive attitude

Problem solving

Ausbildung

GCSEs or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Jobbeschreibung

Doocey Group in Tipton is seeking a Streetworks Faults Administrator to coordinate and manage streetworks tasks related to infrastructure faults, logging and tracking faults, liaising with contractors and local authorities, and keeping records up to date.

The role requires strong organisation, meticulous data entry and clear communication with internal teams and external partners to ensure timely fault resolution and regulatory compliance.