Strategic Vendor & Contracts Manager

Venesky Brown; Milton; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

Venesky-Brown’s client in Glasgow is recruiting a Business Support Manager for an initial 3-month contract. Hybrid working is in place, with a rate of £28.68/hour PAYE.

The role involves managing contracts and vendors, implementing policy, monitoring performance against KPIs, and line-managing the Business Support Administrator. Strong IT governance and data protection knowledge is essential.

Qualifications

• Education at degree level or demonstrable IT/procurement experience.
• ITIL Practitioner training and experience in service management.
• Strong knowledge of Data Protection and IT security.

Responsibilities

• Provide expert knowledge of contractor and vendor management processes.
• Agree objectives with Head of Digital Governance and other relevant stakeholders, then plan and implement these objectives, monitoring progress to ensure that objectives are achieved.
• Line manager to the Business Support Administrator post.
• Monitor and manage all contracts to meet compliance objectives.
• Responsible for policy implementation, service and organisational development and training in relation to contract and business support management.
• Responsible for the financial management of all contracts to ensure financial and performance targets are met.
• To monitor the performance of suppliers in relation to key performance indicators and delivery of services and change.
• As part of the performance monitoring function you will undertake performance benchmarking and will work with all parties to identify and implement opportunities for improvement.
• Work closely with senior management to ensure that all the IT service management relationships required between suppliers of core systems and the organisation are clearly defined and allocated.
• Investigates and resolves complex issues/problems regarding breaches of security or confidentiality, particularly in relation to contract management and data protection.
• Work with senior management to manage and progress contract procurement and renewal.
• Take a strategic approach to this to ensure that our procuring services takes best advantage of market capability, driving improvement in efficiency and obtaining best value for money.
• Reviewing pricing against contract and where appropriate ensuring that costs incurred by the organisation reflect the service received during Service Review Meetings with suppliers.
• Maintain a register of all contracts and plan the review of contracts and supporting agreements in line with their renewal dates.
• Any other duties as required.

Skills

ITIL Practitioner

Contract & vendor management

Stakeholder management

Excellent communication

Team leadership

Microsoft Office / 365

Problem solving

Education

Degree level

Tools

Microsoft Office Suite

Microsoft 365

Job description

Venesky-Brown’s client in Glasgow is recruiting a Business Support Manager for an initial 3-month contract. Hybrid working is in place, with a rate of £28.68/hour PAYE.

The role involves managing contracts and vendors, implementing policy, monitoring performance against KPIs, and line-managing the Business Support Administrator. Strong IT governance and data protection knowledge is essential.