Strategic Training & Operations Lead

Mactech Energy Group; Bridgwater; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading energy services provider in the UK seeks a Business Services Lead to oversee training administration and service operations across the Nuclear Skills Alliance. The role involves managing a contractor team, ensuring the quality of training data, and leading operational enhancements. Ideal candidates will have significant experience in service operations within regulated environments and a proven record of managing performance against KPIs. This position plays a critical role in capability readiness and compliance within the nuclear sector.

Qualifications

• Demonstrable leadership of administration and support service teams within complex projects.
• Excellent stakeholder engagement and negotiation skills, particularly with third-party suppliers.
• Expertise in LMS systems, data assurance, and digital transformation.

Responsibilities

• Lead the delivery and continuous improvement of training administration.
• Line management of a contractor team delivering administrative services.
• Act as strategic system owner for the LMS and associated learning technologies.

Skills

Leadership of administration and support service teams

Stakeholder engagement and negotiation

Expertise in LMS systems

Ability to lead change initiatives

Understanding of competency-based management

Job description

A leading energy services provider in the UK seeks a Business Services Lead to oversee training administration and service operations across the Nuclear Skills Alliance. The role involves managing a contractor team, ensuring the quality of training data, and leading operational enhancements. Ideal candidates will have significant experience in service operations within regulated environments and a proven record of managing performance against KPIs. This position plays a critical role in capability readiness and compliance within the nuclear sector.