Strategic TPM: Carrier Integrations & API Delivery (London)

Hiya Inc.; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Holiday entitlement

Pension plan

Parental leave

Private medical insurance

Life insurance

Donation matching

Wfh stipend

Professional development funds

Lunch provided

Job summary

Hiya is seeking a Technical Program Manager in London to lead complex carrier and partner integrations that power Hiya products. This delivery-focused, cross-functional role sits in a fast-paced environment and requires collaboration with Engineering, Product, Specialists, Customer Success, and external carrier teams.

The role is based in London with an expectation of three days in the office weekly. You will own end-to-end delivery, drive planning, manage risks, and ensure on-time delivery of

Qualifications

• 5+ years in technical program management or complex technical project delivery (SaaS preferred).
• Familiarity with software development lifecycle basics; Jira for ticket management.
• Experience leading integrations involving APIs, AWS, and data flows.
• Background in telecom, carriers, SIP/telephony, or adjacent industries.
• Proven end-to-end delivery ownership with risk and stakeholder alignment.
• Strong tracking skills with project plans and RAID logs.
• AI fluency: using AI tools to accelerate program work while protecting data.

Responsibilities

• Own end-to-end delivery integrations from kickoff through deployment.
• Define and manage project plans, milestones, dependencies, and risks.
• Lead weekly technical planning meetings and ensure stakeholder alignment.
• Ensure carriers and partners deliver components on time and meet specs.
• Collaborate with engineering, product, success to deliver integrations.

Skills

REST APIs

AWS services

SIP/telephony

Jira

Tools

Jira

Job description

Hiya is seeking a Technical Program Manager in London to lead complex carrier and partner integrations that power Hiya products. This delivery-focused, cross-functional role sits in a fast-paced environment and requires collaboration with Engineering, Product, Specialists, Customer Success, and external carrier teams.

The role is based in London with an expectation of three days in the office weekly. You will own end-to-end delivery, drive planning, manage risks, and ensure on-time delivery of