Strategic Technical Account Manager (Remote)

2100 Bentley Systems (UK) Limited; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

Bentley Systems, a leader in infrastructure engineering software, seeks a Technical Account Manager (TAM) to be a strategic technical partner for key accounts. You will work with the Account Manager to understand customer goals, map technical decisions, and orchestrate Bentley specialists to shape the right future direction.

This is predominantly a pre‑sales role within Solution Engineering. You will travel in the UK and Ireland and, where needed, other parts of Europe, to drive opportunities,

Qualifications

• Bachelor’s degree in engineering, technology, computer science, construction, infrastructure, or a related field.
• 10+ years’ relevant experience in infrastructure technology, engineering software, digital transformation, enterprise solutions, technical consulting, solution engineering or a comparable environment.
• Strong customer-facing experience, ideally in technical pre-sales, solution consulting, strategic technical account management or enterprise architecture.

Responsibilities

• Partner with Account Management and Value Engineering to understand customer drivers and define technical decisions.
• Lead technical discovery of customer environments including workflows, data and integrations.
• Identify capability gaps preventing desired outcomes and shape future direction with Bentley specialists.
• Coordinate multidisciplinary teams to present a clear technical path and value.
• Ensure Bentley solutions fit customer needs rather than being pushed as a single product.
• Facilitate workshops and demonstrations to illustrate attainable outcomes.
• Qualify opportunities and drive toward Technical Closure while removing barriers.
• Spot new opportunities by aligning Bentley capabilities with customer needs.
• Grow product consumption and recurring revenue by proving value across Bentley offerings.
• Maintain a coherent technical story across teams and document in the Technical Strategy Plan.

Skills

Technical account management

Pre-sales

Solution engineering

Stakeholder management

Technical strategy

Education

Bachelor’s degree in engineering/tech/computer science

Tools

Salesforce

Job description

Bentley Systems, a leader in infrastructure engineering software, seeks a Technical Account Manager (TAM) to be a strategic technical partner for key accounts. You will work with the Account Manager to understand customer goals, map technical decisions, and orchestrate Bentley specialists to shape the right future direction.

This is predominantly a pre‑sales role within Solution Engineering. You will travel in the UK and Ireland and, where needed, other parts of Europe, to drive opportunities,