Strategic Technical Account Manager – Infrastructure

BENTLEY SYSTEMS, INC.; United Kingdom; Remote; GBP 90,000 - 150,000; Full time

Job summary

Bentley Systems is seeking a Technical Account Manager (TAM) to act as a strategic technical partner to our most important accounts. Working with the Account Manager, you will understand customer ambitions and shape the right technical direction for complex infrastructure environments.

You will lead technical discovery, assemble specialists, and ensure solutions address customer needs, driving value and sustainable ARR growth within Bentley’s Solution Engineering organization.

Qualifications

• Bachelor’s degree or equivalent in engineering/tech fields.
• 10+ years’ experience in infrastructure technology, engineering software, or enterprise solutions.
• Strong customer-facing experience in pre-sales or solution consulting.
• Ability to translate business goals into practical technical direction.
• Strong breadth across enterprise applications, data, cloud, security and architecture.
• Willingness to travel within the UK, Ireland, and Europe (~25%).

Responsibilities

• Partner with Account Management to understand customer drivers, ambitions and success measures.
• Lead technical discovery to map current environment, workflows, data and architecture.
• Identify capability gaps that prevent desired outcomes.
• Shape future direction with Bentley specialists and define a Technical Intent.
• Coordinate multidisciplinary teams and maintain a coherent technical story for the customer.

Skills

Customer-facing experience

Strategic technical account management

Solution engineering

Technical communication

Leadership and collaboration

Education

Bachelor’s degree in engineering or related field

Tools

Salesforce

Job description

Bentley Systems is seeking a Technical Account Manager (TAM) to act as a strategic technical partner to our most important accounts. Working with the Account Manager, you will understand customer ambitions and shape the right technical direction for complex infrastructure environments.

You will lead technical discovery, assemble specialists, and ensure solutions address customer needs, driving value and sustainable ARR growth within Bentley’s Solution Engineering organization.