Strategic Technical Account Manager

Jobgether; United Kingdom; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Equity options

Advanced compensation package

Early exercise opportunities

Long-term equity window

Enterprise-scale exposure

Job summary

Jobgether partners with a leading enterprise tech platform to place a Technical Account Manager in the United Kingdom. You will guide enterprise customers from onboarding through adoption and expansion, delivering technical guidance and best practices while collaborating with Sales, Support, and Engineering to maximize value.

You will balance technical depth with business outcomes, manage stakeholders, and navigate complex environments.

Qualifications

• 5+ years in a client-facing/tech-focused role combining business understanding with technical depth.
• Experience delivering technical projects with a customer-first mindset.
• Strong project management, written and verbal communication skills.
• Ability to learn new technologies and understand complex technical environments (SQL, databases, APIs).
• Strong troubleshooting and problem-solving abilities with ongoing technical development.
• Translate complex requirements into practical recommendations for customers.
• Collaborate effectively with cross-functional teams and stakeholders.
• Remain composed under pressure and manage deadlines.
• Customer-oriented, proactive, and consultative with senior stakeholders.
• Willingness to thrive in a fast-paced tech environment.

Responsibilities

• Own the technical customer journey from onboarding to ongoing success and expansion.
• Lead customer-facing technical projects with organized onboarding aligned to objectives.
• Build deep understanding of customers' business, environments, use cases, and challenges.
• Provide proactive technical guidance and best practices to maximize platform value.
• Partner with Sales and Customer Success to identify opportunities for adoption and growth.
• Collaborate with Support, Engineering to resolve complex issues and escalations.
• Translate requirements into practical, efficient solutions for customers.
• Identify new use cases and product opportunities and relay insights to teams.
• Balance technical depth with business priorities in advisory capacity.
• Manage competing priorities and roadblocks while maintaining high service standards.

Skills

Enterprise experience

Technical empathy

Project management

SQL

APIs

Databases

Reporting tools

Cross-functional collaboration

Learns quickly

Customer advocacy

Education

Bachelor's degree in a related field

Tools

SQL

APIs

Databases

Reporting tools

Job description

Jobgether partners with a leading enterprise tech platform to place a Technical Account Manager in the United Kingdom. You will guide enterprise customers from onboarding through adoption and expansion, delivering technical guidance and best practices while collaborating with Sales, Support, and Engineering to maximize value.

You will balance technical depth with business outcomes, manage stakeholders, and navigate complex environments.