Strategic Scale Account Manager — B2B SaaS

monday.com; York and North Yorkshire; On-site; GBP 72,000 - 104,000; Full time

Benefits offered by this job

Equity eligibility

Comprehensive benefits

Learning & development opportunities

Job summary

monday.com is seeking an Account Manager to join our Scale team in NYC. You will own a portfolio of early adopter and expansion accounts, drive adoption, retention, renewals, and growth while acting as a trusted advisor to guide customers to success and maximize value.

You will manage the full sales cycle from prospecting to negotiation, building relationships with stakeholders and delivering high-touch, results-driven account planning in a fast-paced, high-energy environment.

Qualifications

• 3+ years of B2B SaaS sales experience.
• Experience in high-volume, high-velocity environments, including outbound prospecting.
• Ability to manage the full sales cycle and build relationships with key stakeholders.
• Exceptional customer-facing and presentation skills with credibility across leadership levels.
• Strong written and verbal communication, empathy, and high energy.
• BA/BS degree or equivalent experience.

Responsibilities

• Own a portfolio of early adopter and expansion accounts - driving adoption, retention, renewals, and growth.
• Identify signals for expansion and execute upsells, cross-sells, and outbound campaigns to generate additional revenue.
• Serve as a trusted advisor, consulting on customer processes and challenging leaders to drive meaningful change.
• Manage the full sales cycle from prospecting and outbound engagement to negotiation and closing.

Skills

B2B SaaS sales

Upsells & expansions

Outbound prospecting

Relationship management

Presentation skills

Communication

Education

BA/BS degree or equivalent experience

Job description

monday.com is seeking an Account Manager to join our Scale team in NYC. You will own a portfolio of early adopter and expansion accounts, drive adoption, retention, renewals, and growth while acting as a trusted advisor to guide customers to success and maximize value.

You will manage the full sales cycle from prospecting to negotiation, building relationships with stakeholders and delivering high-touch, results-driven account planning in a fast-paced, high-energy environment.