Strategic Sales Director - Enterprise CX Solutions

TTEC Digital; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

TTEC Digital is expanding its Microsoft Partner Practice with a focused Sales Executive to drive revenue in the UK & Ireland for digital CX solutions. You will collaborate with Business Development Associates, identify strategic targets, and nurture Microsoft-based partnerships to deliver enterprise CX outcomes.

This role emphasizes building joint account strategies, articulating our value, and managing complex deals with Microsoft.

Qualifications

• Bachelor’s degree in Computer Science, MIS, or related field.
• Certification in CX related Microsoft disciplines or ability to become certified.
• Experience working directly with Microsoft to support client conversations.
• 5+ years of experience working with relevant Microsoft technologies in a sales environment.
• At least 3 years of experience leading bid and deal teams.
• 3 years of experience partnering with Microsoft across multiple commercial teams.

Responsibilities

• Create joint target account strategies and marketing activities that result in new business.
• Develop strong relationships with Microsoft Leadership and Sales Representatives.
• Research, mine social media and identify strategic sales opportunities.
• Conduct opportunity assessments of clients and proactively develop account plans.
• Work collaboratively to build presentations that promote our unique selling points to prospects.
• Develop SOWs and RFPs that meet our established margin requirements.
• Integrate client, prospect and partner feedback to expand our offerings within our account.
• Maximize account value by widening our offerings within existing accounts.
• Present proposals to client decision makers for renewal and new business.
• Collaborate with your PMO and Practice to ensure clients realize a successful implementation.
• Partner with Client Account Managers to ensure a high degree of client satisfaction.

Skills

Interpersonal skills

Negotiation

Consultative selling

Account planning

Strategic partnerships

Education

Bachelor's degree in Computer Science / MIS

CX-related Microsoft certifications

Experience with Microsoft technologies in sales

Job description

TTEC Digital is expanding its Microsoft Partner Practice with a focused Sales Executive to drive revenue in the UK & Ireland for digital CX solutions. You will collaborate with Business Development Associates, identify strategic targets, and nurture Microsoft-based partnerships to deliver enterprise CX outcomes.

This role emphasizes building joint account strategies, articulating our value, and managing complex deals with Microsoft.