Strategic Resource Planner, Services Engagement

Softcat; Marlow; Hybrid; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Flexible working hours

Hybrid working model

Support for neurodiversity in recruitment process

Job summary

A national IT services provider based in Marlow is seeking a Services Engagement Resource Planner. In this role, you'll ensure the efficient allocation of resources to meet business demands while maintaining a focus on customer excellence. The ideal candidate should have exceptional customer service skills and strong communication abilities while working in a collaborative, hybrid environment. Apply now to join this innovative team.

Qualifications

• Ability to manage multiple opportunities with attention to detail.
• Proactive team player demonstrating initiative.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Manage resourcing for Tech Tower opportunities.
• Capture essential data using ZenDesk.
• Align projects to help T&S resource track opportunities.

Skills

Exceptional customer service skills

Strong communication skills

Organizational skills

Job description

A national IT services provider based in Marlow is seeking a Services Engagement Resource Planner. In this role, you'll ensure the efficient allocation of resources to meet business demands while maintaining a focus on customer excellence. The ideal candidate should have exceptional customer service skills and strong communication abilities while working in a collaborative, hybrid environment. Apply now to join this innovative team.