Resource Planner - FM: Growth, SLA Focus & Benefits

Equans UK & Ireland; Bellshill; On-site; GBP 27,500 - 28,860; Full time

Benefits offered by this job

24 days annual leave (+ public holidays)

Life Cover

Employee discount shopping schemes

Cycle to work scheme

Corporate social responsibility days

Learning opportunities

Employee Referral Rewards Scheme

Access to employee networks

Employee Assistance Program

Job summary

A leading facilities management provider is seeking a Resource Planner based in Bellshill. This full-time role entails managing a significant workload and scheduling maintenance tasks while ensuring customer communication and satisfaction. Candidates should have strong customer service skills, attention to detail, and experience working to strict SLAs and KPIs. The position offers a salary banding of £27,500 - £28,860 per annum along with various benefits. You will play a critical role in operational excellence and support in a fast-paced environment.

Qualifications

• Experience of working to strict SLAs & KPIs.
• Experience in working in a fast-paced environment.

Responsibilities

• Effectively manage a significant workload in a fast-paced environment.
• Schedule and manage all reactive and planned maintenance tasks.
• Contact customers with ETAs on urgent jobs.

Skills

Good Customer Service Skills

Excellent attention to detail

Excellent organisation and planning skills

Ability to prioritise

Tools

Microsoft packages

Job description

A leading facilities management provider is seeking a Resource Planner based in Bellshill. This full-time role entails managing a significant workload and scheduling maintenance tasks while ensuring customer communication and satisfaction. Candidates should have strong customer service skills, attention to detail, and experience working to strict SLAs and KPIs. The position offers a salary banding of £27,500 - £28,860 per annum along with various benefits. You will play a critical role in operational excellence and support in a fast-paced environment.