Strategic Propositions & Growth Leader

Vodafone Group Plc; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Bonuses

Charity time off

Pension plan

Discounts & vouchers

Résumé du poste

Vodafone Group Plc is seeking an experienced leader to shape the strategic direction and commercial success of SMARTY. You will drive a challenger brand with the vision to evolve propositions and deliver sustainable growth, leveraging product and pricing strategies to meet evolving customer needs.

You will combine strategic thinking with execution, directing teams across Brand, Digital, Technology, and Commercial to deliver market-leading propositions and exceptional customer experiences.

Qualifications

• Proven track record in proposition strategy, product innovation and commercial growth.
• Experience in telecoms or customer-focused consumer business.
• Strong collaboration and stakeholder management across functions.
• Data-driven decision making using customer insight and performance data.

Responsabilités

• Define and lead SMARTY's proposition strategy and roadmap, identifying market opportunities and developing innovative products and services that drive customer growth and differentiation.
• Build compelling business cases for new propositions, leading their development and delivery from concept through to launch.
• Continuously optimise proposition performance using customer insight, market trends, and commercial data.
• Partner with Digital, Technology, Brand, and Commercial teams to bring market-leading propositions to life and deliver exceptional customer experiences.
• Own SMARTY's commercial strategy and P&L, driving sustainable growth, profitability, and long-term business performance.
• Deliver commercial outcomes across customer acquisition, retention, pricing, customer value management, and campaign performance.
• Leverage analytics and customer insight to optimise campaigns and maximise ROI.
• Shape SMARTY's end-to-end customer experience strategy to increase loyalty and lifetime value.
• Lead customer operations and strategic partner relationships to support both customer satisfaction and commercial objectives.
• Drive continuous improvement across key metrics and create experiences that strengthen the brand.

Connaissances

Proposition strategy

Product innovation

Commercial growth

Telecoms experience

Cross-functional leadership

Data-driven decisions

Description du poste

Vodafone Group Plc is seeking an experienced leader to shape the strategic direction and commercial success of SMARTY. You will drive a challenger brand with the vision to evolve propositions and deliver sustainable growth, leveraging product and pricing strategies to meet evolving customer needs.

You will combine strategic thinking with execution, directing teams across Brand, Digital, Technology, and Commercial to deliver market-leading propositions and exceptional customer experiences.