Strategic Program Manager - Non Technical

Aon plc; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

Aon plc in the United Kingdom is seeking a Strategic Program Manager (Non Technical) to lead a business-led transformation program. You will align strategy with execution by building an operating model that links processes, governance, and technology across regions and functions.

Reporting to the Director of Program Management for Operating Model Transformation, you will run governance forums, manage risks, and drive measurable benefits such as efficiency and experience.

Qualifications

• Experience in business transformation and managing complex programs.
• Ability to connect strategy to operational and organizational design.
• Proven track record in delivering measurable business outcomes.

Responsibilities

• Build and manage an integrated transformation roadmap across processes, governance, technology and data.
• Translate strategic objectives into operating model initiatives with measurable benefits.
• Partner with business leaders to define the Target Operating Model and transition plans.
• Identify and manage risks, dependencies, and regulatory considerations.
• Design and run governance frameworks and executive decision materials.
• Foster collaboration across global solution lines, regions, and ABS.
• Lead executive communication including dashboards and presentations.
• Support adoption through pilots, phased rollouts and continuous improvement.

Skills

Transformation leadership

Business insight

Program management

Stakeholder management

Analytical & problem solving

Job description

Strategic Program Manger - Non Technical

Do you thrive in leading complex, business-led transformation programs with real impact?

Are you motivated by crafting operating models that integrate planning, processes, and technology?

We are seeking a Program Manager to support Aon Business Services (ABS) in a multi-year strategic Operating Model Transformation. Reporting to the Director of Program Management for Operating Model Transformation and partnering closely with an Internal Consulting team and stakeholders across the enterprise, this role is responsible for running the governance, planning and performance management framework that enables successful delivery of the transformation across solution lines, regions and functions.

This is a hybrid role with the flexibility to work from home and our head office in London when required

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organisation, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

In this role, you will lead a business-led transformation program committed to building and implementing Aon’s Target Operating Model. You will work closely with the Internal Consulting team and senior leaders across the organization. You will connect strategy with execution, ensuring operating model changes deliver measurable business outcomes.

• Build and manage an integrated transformation roadmap covering processes, organization, governance, technology, and data, with clear linkage to business impact
• Translate strategic objectives into operating model initiatives (e.g., centralization, standardization, digitization, global capabilities) and measurable benefits such as efficiency, quality, and experience
• Partner with business leaders to define and evolve the Target Operating Model, including roles, responsibilities, location strategy, and transition plans
• Identify and manage risks, dependencies, and constraints (including regulatory and compliance), and support data-driven decision-making at senior leadership level
• Design and run governance frameworks (steering committees, decision forums, portfolio reviews), ensuring transparency and consistency across the program
• Build positive relationships with partners across Solution Lines, Regions, Functions, and ABS, aligning priorities and encouraging collaboration in a global matrix organization
• Lead clear and effective executive communication, including preparation of presentations, dashboards, and decision materials
• Support adoption of the Target Operating Model through pilots, phased rollouts, and continuous improvement, ensuring sustainable change

How this opportunity is different

This is an unique opportunity to build Aon’s future operating model at scale while working at the intersection of strategy, operations, and technology.

• You will collaborate closely with Internal Consulting, global business leaders, and senior executive partners
• You will have direct impact on enterprise-wide transformation decisions and operating model design
• You will be part of a highly collaborative, inclusive, and globally connected team
• You will gain exposure to complex, high-visibility initiatives with tangible business outcomes

Skills and experience that will lead to success

We welcome candidates with diverse backgrounds and experiences. If you bring a combination of the below, we encourage you to apply:

• Experience in business transformation, program management, or management consulting, with a strong focus on redesigning organizational frameworks
• Strong business insight with the ability to connect strategy to operational and organizational build
• Proven ability to manage complex, multi-workstream programs and achieve quantifiable business results
• Excellent communication and stakeholder management skills, including influencing without formal authority
• Strong analytical and problem-solving capabilities, supported by data-driven decision-making

Direct experience working at a Managment Consulting Firm preferable

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2026-107054