Strategic Planning and Operations Lead, SMBG Global

Meta; Greater London; On-site; GBP 150,000 - 210,000; Full time

Job summary

Meta is seeking a Strategic Planning and Operations Senior Leader to drive analytical strategy and coordinate global go-to-market insights for SMBG. You will translate performance data from Meta’s advertising and enterprise platforms into actionable guidance that shapes how SMBG sales teams operate and grow.

You will partner with regional leadership and cross-functional partners to define priorities, build scalable analytics, and lead annual planning and quarterly reviews.

Qualifications

• 14+ years of experience in strategic analytics or related fields.
• Experience translating large datasets into executive-level recommendations.
• Experience leading cross-functional planning across regions.

Responsibilities

• Develop the analytical strategy and global operating roadmap for SMBG.
• Coordinate insights with regional leads to ensure consistent approach.
• Lead annual business planning and quarterly reviews for SMBG.
• Diagnose cross-regional business challenges and design analytic solutions.
• Build scalable reporting infrastructure and decision-support tools.
• Summarize insights to inform senior leadership strategy and risk.
• Coach cross-functional partners on analytical methodologies.
• Develop contingency plans for macroeconomic or regulatory disruptions.
• Prepare executive communications and strategic narratives for stakeholders.
• Foster relationships with Sales, Product, Data Science, and Ops leaders.
• Define and track KPIs for SMBG health and growth.

Skills

Strategic analytics

Business strategy

Sales operations

Management consulting

Cross-functional leadership

Tools

SQL

Python

Tableau

Looker

Job description

Meta is seeking a Strategic Planning and Operations Senior Leader to drive analytical strategy and coordinate global go-to-market insights and actions for the Small and Medium Business Group (SMBG) globally. In this role, you will serve as a senior analytical thought leader, translating complex business performance data from Meta's advertising and enterprise platforms into actionable strategies that shape how SMBG sales teams operate and grow globally. You will partner with regional leadership and cross-functional stakeholders to define priorities, resolve ambiguous business challenges, and build the analytical frameworks that underpin long-term revenue and advertiser growth decisions.

Strategic Planning and Operations Lead, SMBG Global Responsibilities:

• Develop and drive the analytical strategy and operational roadmap for SMBG globally, translating advertiser performance signals and market trends into prioritized business recommendations for regional leadership
• Coordinate with global regional leads to ensure insights are holistic and approach is consistent
• Lead the design and delivery of large-scale planning processes including annual business planning and quarterly business reviews for the SMBG organization
• Identify and diagnose complex, cross-regional business challenges within Meta's SMBG advertising ecosystem and develop novel analytical approaches to resolve them
• Build and maintain scalable reporting infrastructure and decision-support tools that enable SMBG sales and operations teams to act on performance data with speed and clarity
• Influence functional strategy by synthesizing insights across advertiser segments, verticals, and regions to surface opportunities and risks for senior leaders
• Establish and coach cross-functional partners on analytical methodologies, planning processes, and frameworks for rapid prioritization when business conditions shift
• Develop contingency plans and resilience strategies for the SMBG business in response to macroeconomic, regulatory, or competitive disruptions across the regions
• Create and deliver executive-level communications, including weekly business reviews, briefings and strategic narratives, that engage and align senior stakeholders across sales, product, data science, and operations
• Build and sustain influential relationships with key internal stakeholders across Sales Strategic Planning & Ops, global SMBG leadership, and cross-functional partners to generate alignment and drive shared outcomes
• Define and track key performance indicators for SMBG business health, proactively identifying leading indicators of risk or opportunity and recommending corrective actions

Minimum Qualifications:

• 14+ years of experience in strategic analytics, business strategy, sales operations, or management consulting, with direct application to advertising, marketing technology, or digital media businesses
• 14+ years of experience translating complex, large-scale datasets into strategic business recommendations for senior or executive audiences
• Experience leading cross-functional planning processes (e.g., annual planning, business reviews, goal-setting) across multiple markets or regions simultaneously
• Experience influencing senior leaders and functional strategy through structured analytical frameworks, written proposals, and stakeholder alignment in ambiguous or rapidly evolving environments
• Experience building scalable analytical tools, reporting systems, or decision-support frameworks that drive operational outcomes for sales or go-to-market organizations

Preferred Qualifications:

• Experience working within or directly supporting SMBG or performance advertising sales organizations, with familiarity in how small and medium businesses engage with digital advertising platforms
• Experience operating across multiple regions, with knowledge of regional business dynamics, advertiser behavior, or regulatory considerations relevant to digital advertising
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Proficiency with SQL, Python, or data visualization platforms (e.g., Tableau, Looker) applied to large-scale sales or advertiser performance datasets
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Track record of building and developing analytical capabilities within cross-functional teams, including coaching others on structured problem-solving and data-driven decision-making

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.