Strategic Pharma Account Manager

Panoramic Associates

Cardiff

On-site

GBP 45,000 - 60,000

Full time

14 days+

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Job summary

Panoramic Associates' client in the healthcare and pharmaceutical sector seeks an Account Services Manager to strengthen client relationships, drive account performance and ensure delivery of high-quality services. You will coordinate cross-functional teams, prepare account reviews and manage renewals, while staying informed on industry trends and regulatory changes to optimise outcomes.

The role offers an opportunity to influence key accounts within a leading organisation committed to

Qualifications

Proven experience in account management within pharma/healthcare/life sciences.
Excellent interpersonal and communication skills, with ability to build trusted relationships.
Strong organisational skills and ability to manage multiple accounts effectively.
Demonstrable strategic thinking and problem-solving abilities.
Proficiency with CRM systems and MS Office Suite.

Responsibilities

Develop and nurture strong relationships with clients, understanding their strategic goals and business needs.
Coordinate cross-departmental teams to deliver tailored solutions aligning with client objectives.
Monitor account performance, analyse data, and implement improvements to optimise outcomes.
Serve as the primary point of contact, providing expert guidance and resolving issues promptly.
Prepare and present account reviews, proposals, and strategic plans to clients.
Manage contract negotiations, renewals, and upselling opportunities.
Collaborate with internal teams to ensure a consistent and high-quality service delivery.
Stay informed on industry trends, regulatory changes, and innovations impacting client accounts.