Strategic Partner Success Manager

DynaRisk; England; Hybrid; GBP 50,000 - 65,000; Full time

Benefits offered by this job

Equity in DynaRisk

Hybrid working

25 days annual leave

Commission & renewal bonus

London office two days per week

Job summary

DynaRisk is hiring a commercially minded Customer Success Manager to own an international portfolio of partner accounts across onboarding, engagement, renewal and growth. You’ll collaborate with Sales, Product, Marketing and Support to drive outcomes and commercial performance, including commission and renewal bonuses, with hybrid work in London.

In this role you will manage complex partnerships, develop joint success plans, and run regular business reviews.

Qualifications

• 2-4 years’ experience in Customer Success, account management, partnerships or similar B2B role.
• Experience with enterprise or strategically important accounts is beneficial.
• Able to discuss technical concepts without being a technician.

Responsibilities

• Own an international portfolio of partner accounts across the full customer lifecycle.

Skills

Customer Success

Account management

Partnerships

Commercial drive

Job description

DynaRisk is hiring a commercially minded Customer Success Manager to own an international portfolio of partner accounts across onboarding, engagement, renewal and growth. You’ll collaborate with Sales, Product, Marketing and Support to drive outcomes and commercial performance, including commission and renewal bonuses, with hybrid work in London.

In this role you will manage complex partnerships, develop joint success plans, and run regular business reviews.