Strategic Operations Lead - Executive & Governance

Wollborg Michelson Personnel Service Inc; Dudley; On-site; GBP 42,000 - 54,000; Full time

Job summary

Dudley Metropolitan Borough Council is seeking an experienced Senior Business Operations Manager to lead the Corporate Business Operations & Support function from Dudley, West Midlands. The role focuses on turning strategic direction into effective day-to-day delivery and provides executive support across high-profile activities.

You will deputise for the lead, coordinate executive support, manage statutory information, governance, and performance insight, while developing operating models and

Qualifications

• Experience leading or managing complex corporate operations.
• Proven ability to manage multiple priorities in timing-critical environments.
• Experience developing teams and flexing resources for resilience.
• Strong knowledge of governance, information management and processes.
• Experience working with senior leaders and high-profile stakeholders.
• Understanding of statutory information requirements and assurances.

Responsibilities

• Deputise for the lead and provide operational leadership across the function.
• Coordinate executive and senior leadership support, meetings and papers.
• Oversee member and mayoral support with confidentiality and impartiality.
• Manage statutory information activity and statutory timescales.
• Coordinate corporate governance activities and records management.
• Direct workloads and flex resources across teams as priorities shift.
• Monitor service performance and provide management information.
• Drive operating model improvements and digital-enabled workflows.
• Foster One Council collaboration with senior leaders and teams.

Skills

Operational leadership

People management

Governance & assurance

Executive support coordination

Stakeholder management

Information management

Digital enablement

Job description

Dudley Metropolitan Borough Council is seeking an experienced Senior Business Operations Manager to lead the Corporate Business Operations & Support function from Dudley, West Midlands. The role focuses on turning strategic direction into effective day-to-day delivery and provides executive support across high-profile activities.

You will deputise for the lead, coordinate executive support, manage statutory information, governance, and performance insight, while developing operating models and