Operational Leader – Corporate Support & Governance

Hurst Green; Dudley; Presencial; GBP 65.000 - 90.000; Jornada completa

Descripción de la vacante

Dudley Council is seeking an experienced operational leader to join the Corporate Business Operations & Support function. You will translate strategic direction into effective day-to-day delivery, overseeing executive support, governance, and information requests.

Reporting to the Corporate Support Lead, you will manage workloads, ensure service resilience, and promote a One Council approach using digital tools.

Formación

• Significant experience leading or managing business operations in a complex professional service.
• Proven ability to balance competing priorities in high-profile, time-critical environments.
• Experience developing teams and flexing resources for service resilience.
• Strong knowledge of governance, information management and organisational processes.

Responsabilidades

• Deputise for the Business Operations & Corporate Support Lead and provide operational leadership.
• Oversee executive and senior leadership support, briefs, papers and actions to deadlines.
• Coordinate member and mayoral support with confidentiality and impartiality.
• Manage statutory information requests and ensure statutory timescales are met.
• Coordinate corporate governance activities, risk registers and records management.
• Allocate workloads and deploy resources to changing priorities.
• Monitor performance and produce management information for decision-making.
• Support continuous improvement of operating models and digital enablement.

Conocimientos

Business operations leadership

Stakeholder management

Governance & compliance

Team development

Descripción del empleo

Dudley Council is seeking an experienced operational leader to join the Corporate Business Operations & Support function. You will translate strategic direction into effective day-to-day delivery, overseeing executive support, governance, and information requests.

Reporting to the Corporate Support Lead, you will manage workloads, ensure service resilience, and promote a One Council approach using digital tools.