Strategic Operations & Data Transformation Lead

The City of Edinburgh Council; Easter Howgate; On-site; GBP 56,000 - 67,000; Full time

Job summary

The City of Edinburgh Council is seeking an experienced Operations Manager to lead Systems, Data and Environmental Projects within Neighbourhood & Environmental Services. You will drive strategic improvement, performance management and transformational change across the service, coordinating multidisciplinary teams and external partners.

You will oversee development of the digital strategy and lead environmental improvement projects, leveraging Bartec, Confirm, Verint, ArcGIS and Power BI to

Qualifications

• Significant management experience leading multidisciplinary teams.
• Proven experience delivering strategic projects, organisational improvement initiatives and systems development.
• Experience within Environmental services.
• Strong understanding of performance management and continuous improvement within operational or frontline services.
• Experience working with diverse stakeholders and adopting a customer-focused approach.
• Excellent analytical, financial and problem-solving skills.
• Strong project, stakeholder and performance management experience.
• Ability to communicate, negotiate and influence effectively at all levels.
• Degree-level qualification (or equivalent relevant experience).

Responsibilities

• Lead and coordinate strategic service improvement initiatives across Operational Services.
• Develop and implement performance frameworks, targets and improvement programmes.
• Drive the adoption of new technologies, systems and innovative ways of working.
• Provide expert advice on operational efficiency, service design and business transformation.
• Lead complex projects involving multiple teams, stakeholders and external partners.
• Oversee procurement, contract mobilisation and contract performance management.
• Use data, research and evidence to identify opportunities for service enhancement.
• Manage risk, compliance and governance processes to support effective decision-making.
• Prepare comprehensive reports, business cases, briefings and strategic recommendations.

Skills

Leadership

Stakeholder management

Performance management

Analytical skills

Problem-solving

Communication

Education

Degree-level qualification

Tools

Bartec

Confirm

Verint

ArcGIS

Power BI

Job description

The City of Edinburgh Council is seeking an experienced Operations Manager to lead Systems, Data and Environmental Projects within Neighbourhood & Environmental Services. You will drive strategic improvement, performance management and transformational change across the service, coordinating multidisciplinary teams and external partners.

You will oversee development of the digital strategy and lead environmental improvement projects, leveraging Bartec, Confirm, Verint, ArcGIS and Power BI to