Strategic Operations & Data Leader – Environmental Services

Edinburgh International; City of Edinburgh; On-site; GBP 56,000 - 67,000; Full time

Job summary

Edinburgh International is seeking an experienced Operations Manager to oversee Systems, Data and Environmental Projects within Neighbourhood & Environmental Services. This senior role leads strategic improvement, performance management and transformational change across the service, ensuring efficient delivery of frontline operations.

You will drive digital strategy, embed new technologies (Bartec, Confirm, Verint, ArcGIS, Power BI) and lead multidisciplinary teams to deliver high-quality

Qualifications

• Significant management experience leading and developing multidisciplinary teams.
• Proven experience delivering strategic projects, organisational improvement initiatives and systems development.
• Experience within Environmental services
• Strong understanding of performance management and continuous improvement within operational or frontline services.
• Experience working with diverse stakeholders and adopting a customer-focused approach.
• Excellent analytical, financial and problem-solving skills.
• Strong project, stakeholder and performance management experience.
• Ability to communicate, negotiate and influence effectively at all levels.
• Degree-level qualification (or equivalent relevant experience).

Responsibilities

• Lead and coordinate strategic service improvement initiatives across Operational Services.
• Develop and implement performance frameworks, targets and improvement programmes.
• Drive the adoption of new technologies, systems and innovative ways of working.
• Provide expert advice on operational efficiency, service design and business transformation.
• Lead complex projects involving multiple teams, stakeholders and external partners.
• Oversee procurement, contract mobilisation and contract performance management.
• Use data, research and evidence to identify opportunities for service enhancement.
• Manage risk, compliance and governance processes to support effective decision-making.
• Prepare comprehensive reports, business cases, briefings and strategic recommendations.

Job description

Edinburgh International is seeking an experienced Operations Manager to oversee Systems, Data and Environmental Projects within Neighbourhood & Environmental Services. This senior role leads strategic improvement, performance management and transformational change across the service, ensuring efficient delivery of frontline operations.

You will drive digital strategy, embed new technologies (Bartec, Confirm, Verint, ArcGIS, Power BI) and lead multidisciplinary teams to deliver high-quality