Strategic Operational Resilience Lead

Causeway Technologies; Gerrards Cross; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days annual leave

4% matched pension

Income protection

Private Medical Insurance

Paid study leave

Electric Car Scheme

EAP 24/7

Volunteering days

Job summary

Causeway Technologies seeks an Operational Resilience Lead to drive the Technology Resilience framework, embed continuity across critical systems, and oversee recovery planning for disruptions. You will coordinate with Crisis Management, product, engineering and IT to protect services and maintain uptime.

The role requires substantial experience in resilience, cloud platforms and IT governance. Hybrid work in Gerrards Cross or Middlesbrough with a strong focus on delivery and risk management.

Qualifications

• Experience in Business Continuity and Operational Resiliency, including BIAs, BC plans, disaster recovery, recovery strategy, exercises, incident management, monitoring and reporting.
• Operational experience with at least one public cloud provider (AWS, Azure or GCP) and VM's.
• Knowledge of ISO 22301, ISO 27001 and Cyber Essentials.

Responsibilities

• Own and implement Causeway’s Technology Resilience framework across critical systems and processes.
• Assess resilience status, classify services by criticality, and roadmap to reduce risks and outages.
• Collaborate with product, engineering and IT to embed resilience in products and services.
• Provide SME input on continuity for supplier onboarding and risk management across supply chains.
• Quantify and report resilience metrics to stakeholders; design tests for continuity and recovery plans.
• Develop improvement plans from lessons learnt and test results.
• Create resilience MI and reporting; escalate vulnerabilities as needed.
• Present resilience updates to compliance and governance forums.
• Drive continuous improvement in DR service quality, cost efficiency and effectiveness.
• Communicate updates on DR performance to senior stakeholders.

Skills

Business Continuity

Operational Resiliency

Cloud experience

VMs

Regulations ISO22301

ISO27001

Cyber Essentials

Incident management

ITSM

Leadership

Communication

Education

Degree in a relevant field

CBCI or equivalent qualification

Tools

VMs

Job description

Causeway Technologies seeks an Operational Resilience Lead to drive the Technology Resilience framework, embed continuity across critical systems, and oversee recovery planning for disruptions. You will coordinate with Crisis Management, product, engineering and IT to protect services and maintain uptime.

The role requires substantial experience in resilience, cloud platforms and IT governance. Hybrid work in Gerrards Cross or Middlesbrough with a strong focus on delivery and risk management.