Operational Resilience Lead – Hybrid, Impact & Continuity

CAUSEWAY CONSTRUCTION LIMITED; Gerrards Cross; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

25 days annual leave

Pension (4% matched)

Income protection

Private Medical Insurance

EAP (wellbeing support)

Study leave

Job summary

Causeway Construction Limited is seeking an Operational Resilience Lead to drive the Technology Resilience framework across critical systems and processes. You will work closely with product, engineering and IT functions to embed resilience into services and manage risk across the organisation.

The role focuses on planning, testing and reporting resilience metrics, with leadership responsibility and collaboration with stakeholders to ensure business continuity during disruptions.

Qualifications

• Experience in Business Continuity and Operational Resiliency, incl. BIAs, BC plans, disaster recovery, recovery strategy, exercises, incident management, monitoring and reporting.
• Operational experience with at least one public cloud provider (AWS, Azure or GCP) and VMs.
• Knowledge of ISO 22301, ISO 27001 and Cyber Essentials.
• Development and testing of large-scale business recovery plans.
• Strong leadership, communication, and interpersonal skills.
• Experience in a medium to large enterprise with multiple stakeholders.
• Risk management, process design and change management.
• Experience in ITSM environments.

Responsibilities

• Own the implementation of Causeway’s Technology Resilience framework across critical systems, processes and technology.
• Collaborate with product, engineering and IT to embed resilience in products and services.
• Quantify, document and report resilience metrics; design tests and validation scenarios.
• Develop improvement plans from test outcomes and lessons learned.
• Prepare resilience reports for senior management and governance forums.
• Drive continuous improvement of DR service quality, cost efficiency and effectiveness.

Skills

Business continuity

Operational resiliency

Leadership

Incident management

Disaster recovery

Cross-functional collaboration

Cloud platforms (AWS/Azure/GCP)

ITSM

VMs

Education

Relevant degree

CBCI or equivalent

Tools

ITSM tools

Cloud management tools

Job description

Causeway Construction Limited is seeking an Operational Resilience Lead to drive the Technology Resilience framework across critical systems and processes. You will work closely with product, engineering and IT functions to embed resilience into services and manage risk across the organisation.

The role focuses on planning, testing and reporting resilience metrics, with leadership responsibility and collaboration with stakeholders to ensure business continuity during disruptions.