Strategic National Accounts Lead - HoReCa & Bakery (Remote UK)

Barry Callebaut Group; Banbury; Remote; GBP 65,000 - 90,000; Full time

Job summary

Barry Callebaut Group is seeking a commercially driven National Account Manager to lead the growth and profitability of our Chain & Regional Accounts portfolio on a remote basis across the UK.

You will partner with Marketing, R&D, and the Chocolate Academy to deliver innovative customer solutions, build strong stakeholder relationships, and develop joint business plans that align with strategic growth objectives.

Qualifications

• Proven experience managing national or regional accounts within an FMCG environment.
• Full UK driving licence and willingness to travel regularly across the UK.
• Strong commercial acumen with experience owning sales performance and delivering growth.
• Skilled relationship builder, confident engaging and influencing stakeholders at all levels.
• Strong analytical mindset with the ability to interpret market data and identify opportunities.
• Excellent communication, negotiation, and presentation skills.
• Experienced in managing cross-functional projects and working collaboratively across teams.
• Self-motivated, resilient, and proactive, with a solution-focused approach to challenges.
• Knowledge of foodservice, manufacturing, or related sectors would be advantageous.

Responsibilities

• Manage and grow a portfolio of Chain & Regional Accounts, driving sales, profitability, and customer satisfaction.
• Identify and secure new business opportunities, with a focus on innovation and value-added product solutions.
• Develop joint business plans that align customer needs with commercial growth objectives.
• Build strong relationships with stakeholders across sales, procurement, technical, NPD, and supply chain functions.
• Conduct regular business reviews and maintain a clear understanding of customers’ innovation and development pipelines.
• Monitor market, customer, and competitor activity and translate insights into actionable plans.
• Coordinate customer engagement strategies and ensure consistent account management across your portfolio.
• Manage contract administration, pricing, and payment processes in collaboration with internal stakeholders.
• Deliver accurate sales forecasts, reporting, and performance updates to support business objectives.

Skills

Account management

FMCG experience

UK travel

Commercial acumen

Relationship building

Analytical mindset

Communication skills

Cross-functional collaboration

Job description

Barry Callebaut Group is seeking a commercially driven National Account Manager to lead the growth and profitability of our Chain & Regional Accounts portfolio on a remote basis across the UK.

You will partner with Marketing, R&D, and the Chocolate Academy to deliver innovative customer solutions, build strong stakeholder relationships, and develop joint business plans that align with strategic growth objectives.