Strategic Luxury Brand Account Manager

Select Appointments

Norwich

On-site

GBP 35,000 - 52,000

Full time

14 days+

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Benefits offered by this job

Competitive salary

Prestigious luxury brand

Networking with premium clients

Account ownership and influence

Job summary

Select Appointments is seeking a Customer Account Manager in Norwich to lead strategic relationships with premium clients. You will develop joint business plans, drive sales growth and manage revenue quality while coordinating cross-functionally for new product launches and pricing strategies.

You will leverage strong commercial acumen, exceptional communication and negotiation skills, and CRM/IT proficiency to build enduring client partnerships and deliver market-leading results in a luxury

Qualifications

Strong customer focus and relationship-building skills.
Commercial acumen with analytical ability.
Excellent communication, presentation, and negotiation skills.
Outstanding collaboration and interpersonal skills.
Exceptional time management and prioritisation.
Results-focused with problem-solving ability.
Excellent IT skills and Microsoft Office proficiency.
CRM systems experience.
Degree in Business Administration, Marketing, or related field.
Composure under pressure.
Strong attention to detail.

Responsibilities

Develop winning customer plans that drive sales growth and maintain revenue across key accounts.
Monitor and forecast sales performance; manage relationships strategically.
Create Joint Business Plans aligning brand and customer objectives.
Coordinate with internal teams to support product launches and pricing.
Attend trade and customer events representing the brand to a high standard.
Identify new market opportunities through client relationships and competitive analysis.