Strategic Legal Practice Manager: Operations & Systems

East Midlands Combined County Authority; Chesterfield; On-site; GBP 60,000 - 95,000; Full time

Job summary

East Midlands Combined County Authority seeks a Legal Practice Manager to lead the operational management of its Legal Services function. You will shape modern practice management, drive efficiency, and ensure governance, information governance and data protection compliance across systems and processes.

You will oversee the Case Management system, documents and data storage, and collaborate with Legal, Governance and IG teams to embed best practice regionally.

Qualifications

• Significant experience in business or practice management, ideally within a legal practice or local authority legal services environment.

Responsibilities

• Provide comprehensive operational oversight of the Legal Services function, including administrative, financial, governance and operational arrangements.
• Develop and implement innovative practice management approaches that improve efficiency and service quality.
• Act as the strategic owner of the Legal Services Case Management system, ensuring optimal utilisation and continuous improvement.
• Oversee critical legal documents and data, ensuring storage, access, retention, confidentiality and information governance.
• Develop and improve systems, processes, procedures, templates and reporting across Legal Services.
• Collaborate across Legal, Governance and Information Governance to harmonise ways of working.
• Lead compliance activities and proactively identify and mitigate legal, regulatory and operational risks.
• Provide expert procedural and operational advice to the legal team and senior managers.
• Use data and management reporting to drive improvement and informed decision-making.
• Monitor expenditure, income, forecasts and financial risks, to support a cost-effective service.
• Led and developed the Practice Management Team with a high-performing culture.
• Oversee IT resources and work with providers to maximise technology value.
• Build regional networks to benchmark and share best practice.
• Support procurement, contract management and supplier relationships.
• Develop policies and processes that support strategic priorities of Legal Services.
• Lead projects to agreed objectives, timescales and budgets.

Skills

Business operations management

Strategic leadership

Financial management

Project management

Contract management

Information governance

Staff development

Stakeholder engagement

Data governance

Education

Degree in Business Management or related field

MBA or equivalent desirable

Tools

Legal case management systems

Job description

East Midlands Combined County Authority seeks a Legal Practice Manager to lead the operational management of its Legal Services function. You will shape modern practice management, drive efficiency, and ensure governance, information governance and data protection compliance across systems and processes.

You will oversee the Case Management system, documents and data storage, and collaborate with Legal, Governance and IG teams to embed best practice regionally.