Strategic IT Supplier & Vendor Manager

Janes; Manchester; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

27 days annual leave

Private medical insurance – BUPA

Pension plan – 6% employer

Life cover

LinkedIn Learning access

Job summary

Janes is seeking a skilled IT supplier manager to oversee end-to-end supplier engagement. You will define SLAs, monitor performance, and ensure value for money across complex contracts. Your role includes building strategic partnerships and driving ongoing improvement in supplier management.

You will lead tenders, negotiate terms, manage risks, and align supplier services with Janes business needs. Strong negotiation, communication, and stakeholder management are essential.

Qualifications

• CSMP or ITIL preferred.
• Proven IT supplier/vendor management and/or IT Service Delivery experience with large contracts.
• Proficient in SaaS software and licence administration.
• Strong interpersonal skills to build productive relationships with stakeholders.
• Excellent verbal and written communication to engage internal and external partners.
• Negotiation of contracts, pricing and terms to secure favorable terms.
• Understanding of IT products, services and market trends.
• Strong problem-solving and analytical skills to use performance data and risk metrics.
• Project management of supplier-related initiatives.
• Strategic thinking to align supplier performance with business objectives.

Responsibilities

• Identify suitable IT suppliers based on commercial and technical factors.
• Run tenders, evaluate bids, and negotiate contracts.
• Establish new supplier relationships and processes.
• Ensure contract terms compliance and value for money.
• Define, monitor, and report on KPIs and SLAs.
• Manage supplier performance issues and drive resolution.
• Build collaborative partnerships to foster innovation and value.
• Manage risk through supplier assurance and due diligence.
• Drive continuous improvement in supplier management processes.
• Identify opportunities to optimize supplier performance and value.

Skills

CSMP

ITIL

Supplier management

IT Service Delivery

SaaS Licence Admin

Job description

Janes is seeking a skilled IT supplier manager to oversee end-to-end supplier engagement. You will define SLAs, monitor performance, and ensure value for money across complex contracts. Your role includes building strategic partnerships and driving ongoing improvement in supplier management.

You will lead tenders, negotiate terms, manage risks, and align supplier services with Janes business needs. Strong negotiation, communication, and stakeholder management are essential.