IT Supplier Manager

Synergize Consulting Ltd; Reading; On-site; GBP 97,000 - 138,000; Full time

Benefits offered by this job

On-site Reading

Job summary

Synergize Consulting Ltd in Reading is seeking an experienced IT Supplier Manager for Digital Information, with a regular onsite presence in Reading (3–4 days per week). Active SC clearance mandatory, DV preferred.

The role involves defining and executing supplier strategies in a highly regulated Aerospace/Defence environment. You will manage end-to-end supplier lifecycle, collaborating with Digital Information leadership, Procurement, Finance and Service Management to ensure governance,

Qualifications

• 3+ years in IT supplier management and end-to-end lifecycle oversight.
• Experience defining and executing IT supplier strategy in regulated industries.
• Strong commercial acumen with IT contract negotiation experience.
• Solid understanding of IT compliance, risk management, and regulatory requirements.
• Experience transitioning IT supplier contracts across entities.
• Knowledge of System Integrators and IT service offerings.
• Ability to align supplier governance with strategy and value streams.
• Proven track record of improving supplier performance.

Responsibilities

• Define and execute an IT supplier strategy with Digital Information and Procurement.
• Align supplier strategy with wider IT and business roadmaps.
• Establish and operate a robust IT supplier governance framework.
• Act as liaison between stakeholders and IT suppliers.
• Support procurement of IT services, including tenders and negotiations.
• Drive initiatives to improve cost, quality, and customer satisfaction.
• Identify and resolve supplier risks and performance concerns.
• Participate in CAB and supplier performance reviews.
• Stay updated on IT supplier management best practices.

Skills

IT supplier management

Contract negotiations

Governance framework

Regulatory compliance

Supplier governance

Transition management

International contracting

Job description

IT Supplier Manager – Digital Information

Reading HQ - 3–4 days per week onsite in Reading is required

Active SC Clearance mandatory – DV preferred

Up to £85 p/h Inside IR35

This role requires a regular onsite presence in Reading, with 3–4 days per week onsite

We are seeking an experienced security cleared IT Supplier Manager to support the definition and execution of an IT supplier strategy and management framework within a highly regulated Aerospace and Defence environment.

The role will work closely with Digital Information leadership, Procurement, Finance, Service Management and wider business stakeholders to manage the end-to-end IT supplier lifecycle, from supplier evaluation and selection through to contract management, performance reviews and offboarding.

Key skills

• At least 3+ years in IT supplier management, including supplier identification and evaluation, contracting, performance management, and offboarding
• Proven experience in defining and executing an IT supplier strategy, preferably within a highly regulated industry (Aerospace, Defence, Nuclear or similar industry)
• Strong commercial acumen with demonstrable experience in negotiating complex IT contracts, preferably on an international basis
• Strong understanding of IT compliance, risk management, and regulatory requirements
• Evidence of improving existing IT supplier management (e.g., cost effectiveness, customer satisfaction)
• Good understanding of the IT supplier landscape (System Integrators (SIs), including key service offerings, strengths, weaknesses
• Experience in managing and/or overseeing the transition of IT supplier contracts between two of more legal entities
• Proven experience in defining and establish a robust IT supplier governance framework, including but not limited to tendering and performance management

Key Responsibilities

• Partner with Digital Information leadership and Procurement to define and execute an IT supplier strategy that optimises performance, reduces risk and aligns with business and technology objectives.
• Align supplier strategy with the wider Digital Information technology strategy and relevant value stream roadmaps.
• Help establish and operate a robust IT supplier governance framework.
• Act as a key liaison between business stakeholders, Digital Information teams and IT suppliers.
• Support the procurement of IT supplier services, including tender processes, commercial negotiations and contract renewals.
• Identify and drive initiatives to improve supplier performance, including quality, cost effectiveness, customer satisfaction and innovation.
• Identify, manage and resolve supplier service gaps, risks, compliance issues and performance concerns.
• Participate in key IT service and business meetings, including CAB, supplier performance reviews and operational meetings.
• Maintain awareness of current approaches, best practice and techniques in IT supplier management.