Aerospace IT Supplier Manager – Strategy & Performance

Empiric; England; On-site; GBP 65,000 - 95,000; Full time

Job summary

Empiric seeks an experienced IT Supplier Manager to lead supplier relationships, negotiate contracts and govern performance within a highly regulated defence/aerospace setting.

You will shape supplier strategy, ensure alignment with technology roadmaps, and drive commercial value while managing SLAs, KPIs and risk across multiple suppliers. Strong background in procurement, governance and IT service management is required, with DV/SC clearance considerations.

Qualifications

• 3+ years' experience in IT supplier management, vendor management, supplier relationship management, procurement or commercial management.
• Strong commercial acumen, with experience in contract negotiation, supplier governance and performance management.
• Understanding of IT service management, SLAs, KPIs, risk management and supplier lifecycle processes.
• Experience within Defence, Aerospace, MOD, Defence Digital or another highly regulated environment.

Responsibilities

• Develop and implement IT supplier management strategies aligned with technology roadmaps and objectives.
• Manage the supplier lifecycle: sourcing, procurement, contract negotiations, renewals and offboarding.
• Monitor supplier performance against SLAs, KPIs and commitments; lead reviews and drive improvements.
• Manage supplier risks, service issues, compliance and commercial performance; identify cost-saving opportunities.
• Build relationships across Digital Information, Procurement, Finance, Service Management and external suppliers.

Skills

IT supplier management

Vendor management

Supplier relationship management

Procurement

Commercial management

Contract negotiation

Governance

Performance management

IT service management

SLAs/KPIs

Risk management

Education

ITIL Certification

CIPS Certification

Job description

Empiric seeks an experienced IT Supplier Manager to lead supplier relationships, negotiate contracts and govern performance within a highly regulated defence/aerospace setting.

You will shape supplier strategy, ensure alignment with technology roadmaps, and drive commercial value while managing SLAs, KPIs and risk across multiple suppliers. Strong background in procurement, governance and IT service management is required, with DV/SC clearance considerations.