Strategic Internal Account Manager - Healthcare Manchester

Michael Page; Stretford; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Salary £30,000 + 25% bonus

Permanent position in Manchester

Career development opportunities

Supportive team environment

Job summary

Michael Page is seeking an Internal Account Manager based in Trafford, Manchester. You will manage a portfolio of healthcare distribution accounts, ensuring seamless day-to-day contact with clients and supporting the sales team toward targets.

You will build strong relationships, handle queries promptly, keep records up to date, and coordinate with internal teams to deliver outstanding service and growth opportunities.

Qualifications

• The candidate should show strong commercial awareness and the ability to manage client relationships.
• Excellent written and verbal communication skills are essential.
• Highly organised with good attention to detail and the ability to manage competing priorities.
• Experience with MS Office and basic data handling is expected.
• Desirable: knowledge of the care sector and tender support experience.

Responsibilities

• Manage a portfolio of customer accounts and maintain proactive contact throughout the journey.
• Build strong relationships to understand needs and provide accurate account support.
• Respond to customer queries with clear updates and practical resolutions.
• Keep CRM records, pricing schedules and product updates up to date.
• Coordinate requests with internal teams to ensure smooth service delivery.
• Support retention and growth through regular communication and timely follow-up.
• Follow up on quotations, identify cross-selling and upselling opportunities.
• Coordinate onboarding, mobilisation and action plans to ensure account success.
• Deliver excellent service and escalate risks where necessary.

Skills

Commercial awareness

Communication skills

Organised

Attention to detail

Multi-tasking

Care Sector knowledge (Desirable)

Tools

Microsoft Office

Job description

Michael Page is seeking an Internal Account Manager based in Trafford, Manchester. You will manage a portfolio of healthcare distribution accounts, ensuring seamless day-to-day contact with clients and supporting the sales team toward targets.

You will build strong relationships, handle queries promptly, keep records up to date, and coordinate with internal teams to deliver outstanding service and growth opportunities.