Strategic Foodservice Growth Manager

Rich Products Corporation; Andover; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Disability accommodations available

Job summary

Rich Products Corporation is seeking a high‑impact Key Account Manager to own strategic customer plans and drive growth across multiple channels. You will build senior‑level relationships, lead cross‑functional teams, and deliver against ambitious budgets in a fast‑moving FMCG environment.

You will be skilled at using market insights to create compelling selling stories, present effectively to customers, and collaborate with R&D and production to bring products to market.

Qualifications

• Excellent interpersonal and relationship management skills.
• Ability to operate on own initiative and make well‑thought‑through decisions under pressure.
• Can source, interpret and create insight behind customer and market data.
• Using insight and market data, has the ability to create and deliver compelling customer presentations to positively influence customer decisions.
• Can demonstrate an ability to develop customer relationships and build revenue and profit from there.
• Is able to build customer relationships at all levels and call on wider internal teams where needed.
• Adaptable and resilient.
• Strong negotiation skills gained in an FMCG commercial environment.
• Experience of working with R&D and the process of bringing a product to market.
• Ability to operate at pace in a fast‑moving environment.

Responsibilities

• Develop a clear set of customer strategies in line with the channel/BU strategy.
• Implement customer‑focused growth solutions to enable attainment of budget and stretch revenue and profit targets.
• Be accountable to the Business Unit Head on your scope of customers and how you build, course‑correct and deliver to ensure delivery of agreed KPI’s, budgets and outcomes.
• Take ownership of the contact structure across customers at multiple levels to ensure that short‑ and long‑term plans are delivered.
• Own the insights and selling stories that deliver the outcomes in year and beyond, owning the category partnership between Rich’s and the customer.
• Own it is the main accountability of this role, finding alternative solutions when in month, quarter and year delivery is challenged.
• Communicate effectively and pro‑actively with all internal functions; production, supply chain, technical, new product development, finance, marketing, and category management to ensure that we deliver the needs on time for customers in line with Rich internal processes.
• Be a proactive team player in the Business Unit, supporting the direction and delivery across all customers and being proactive in the strategic development of the plan.
• Be the voice of the customer, being active in store and with the customer, doing what it takes to deliver and being known for doing so.

Skills

Interpersonal skills

Relationship management

Initiative

Data interpretation

Insight-based selling

Presentation skills

Negotiation

Cross-functional collaboration

R&D collaboration

Agility

Job description

Rich Products Corporation is seeking a high‑impact Key Account Manager to own strategic customer plans and drive growth across multiple channels. You will build senior‑level relationships, lead cross‑functional teams, and deliver against ambitious budgets in a fast‑moving FMCG environment.

You will be skilled at using market insights to create compelling selling stories, present effectively to customers, and collaborate with R&D and production to bring products to market.