Senior Account Manager: Strategic Growth & Key Accounts

株式会社スマイルエンド; Greater London; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

25 days annual leave

On-site at Kings Cross

Job summary

Collectiv Food is seeking a Senior Account Manager to own a portfolio of high‑value customers, driving strategic growth and tailored product solutions. You will influence cross‑functional teams to deliver exceptional service and expand revenue across multiple sites, including London kitchens.

Based in King’s Cross, London with regular on‑site customer visits, you’ll lead commercial proposals, forecast accurately, and exceed KPIs while championing sustainability and scalable partnerships.

Qualifications

• 5+ years in senior account management or related roles in F&B or hospitality.
• Experience managing high-revenue accounts with strategic growth.
• Proven ability to develop long-term account plans and revenue expansion.
• Strong commercial acumen and stakeholder management skills.
• Ability to analyze data and influence decisions across teams.

Responsibilities

• Strategic account ownership across a portfolio of key and high‑growth customers.
• Scale newly onboarded customers to established key accounts with repeatable wins.
• Build multi‑stakeholder relationships from senior execs to kitchen teams.
• Lead commercial proposals and respond to RFPs and tenders.
• Provide data‑driven forecasting, pipeline visibility, and insights.
• Collaborate with Procurement & Operations to unlock opportunities.
• Own and exceed revenue targets, margins, and KPIs.
• Champion sustainability in conversations and recommendations.
• Support junior team members through knowledge sharing and coaching.

Skills

Senior account management

Strategic thinking

Stakeholder management

Data analysis

Negotiation

Food industry experience

CRM software

Excel

Tools

CRM software

Excel

Job description

Collectiv Food is seeking a Senior Account Manager to own a portfolio of high‑value customers, driving strategic growth and tailored product solutions. You will influence cross‑functional teams to deliver exceptional service and expand revenue across multiple sites, including London kitchens.

Based in King’s Cross, London with regular on‑site customer visits, you’ll lead commercial proposals, forecast accurately, and exceed KPIs while championing sustainability and scalable partnerships.