Strategic FMCG Key Account Manager — Major Retailers

The Work Shop Resourcing Ltd; Hurn; On-site; GBP 40,000 - 65,000; Full time

Job summary

The Work Shop Resourcing Ltd is seeking an experienced Key Account Manager FMCG to own the day-to-day management and commercial performance of a portfolio of national major retail customers. You will drive pricing, margins, volumes, trade plans and forecasting while coordinating with Sales, Finance, and Product teams.

You will build strong customer relationships, manage multiple accounts and deadlines, and play a key role in new line submissions and product development.

Qualifications

• Experience in an Account Management or Commercial role, ideally within FMCG, retail, wholesale or a related environment.
• Experience dealing with major retailers or large commercial customers.
• Strong commercial understanding, including pricing, costs, margins and volumes.
• Excellent Excel and numerical skills.
• Ability to build and maintain strong customer relationships.
• Highly organised with excellent attention to detail.
• Comfortable managing multiple customers, deadlines and priorities.
• Strong communication and negotiation skills.
• Proactive approach — someone who takes ownership rather than waiting to be asked.
• Ability to work confidently with both customers and internal teams.
• Worked on new product launches rather than managing established accounts only

Responsibilities

• Own day-to-day management and commercial performance of a portfolio of key national major FMCG retail customers.
• Lead pricing, costs, margins, volumes, trade plans and forecasting.
• Coordinate with internal teams including Sales, Finance, Operations and Product.
• Support new line submissions and product development.
• Build and present commercial models and forecasts.

Skills

Account management

Commercial acumen

Negotiation skills

Excel skills

Numerical skills

Relationship building

Organised

Communication skills

Proactive

Attention to detail

Tools

Excel

Job description

The Work Shop Resourcing Ltd is seeking an experienced Key Account Manager FMCG to own the day-to-day management and commercial performance of a portfolio of national major retail customers. You will drive pricing, margins, volumes, trade plans and forecasting while coordinating with Sales, Finance, and Product teams.

You will build strong customer relationships, manage multiple accounts and deadlines, and play a key role in new line submissions and product development.