Strategic Fintech Key Account Manager

Hercle; United Kingdom; Sur place; GBP 50 000 - 70 000; Plein temps

Résumé du poste

Hercle is seeking a Key Account Manager to manage a portfolio of strategic B2B clients. In this role, you will be the primary point of contact, responsible for retention, growth, and partnership development.

The ideal candidate has 3-5 years' experience in B2B account management and a strong commercial mindset. This position is vital for shaping the commercial foundation of Hercle's fast-growing operations in the fintech sector.

Qualifications

• 3-5 years of experience in B2B account management or client success.
• Proven track record of managing and growing complex client relationships.
• Excellent communicator, able to engage with technical and non-technical stakeholders.

Responsabilités

• Manage and grow a portfolio of B2B accounts, acting as the main point of contact.
• Drive renewals and identify upsell opportunities within existing business.
• Understand client needs and work cross-functionally to ensure satisfaction.
• Track account health and present clear updates to leadership.
• Gather client insights to inform product and service improvements.

Connaissances

B2B account management

Client success

Commercial mindset

Data-driven approach

Communication skills

Proactivity

Fluency in English

Outils

CRM tools (HubSpot or Salesforce)

Description du poste

Hercle is seeking a Key Account Manager to manage a portfolio of strategic B2B clients. In this role, you will be the primary point of contact, responsible for retention, growth, and partnership development.

The ideal candidate has 3-5 years' experience in B2B account management and a strong commercial mindset. This position is vital for shaping the commercial foundation of Hercle's fast-growing operations in the fintech sector.