Strategic Enterprise Systems Analyst

Sword Group; Aberdeen City; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Competitive Salary

Personalised Career Development

Flexible working

Fantastic Benefits Package

Job summary

Sword Group is seeking an experienced Business Analyst to support a portfolio of corporate systems and act as a key link between IT and the business. The role blends business analysis, support, stakeholder engagement, vendor management, project delivery and continuous improvement.

You will understand business processes, identify efficiency opportunities, and deliver technology solutions aligned with the technology roadmap, ensuring governance and documentation across systems.

Qualifications

• Extensive experience in a Business Analyst, Business Systems Analyst, Application Analyst, or similar role.
• Experience supporting and enhancing one or more enterprise applications.
• Strong business and technical analysis skills with translating requirements into technology solutions.
• Proven stakeholder engagement across levels with cross-functional collaboration.
• Excellent verbal and written communication with clear presentation of complex information.
• Strong documentation and process-mapping capabilities.
• Experience managing third-party suppliers and software vendors.
• Proven delivery of projects, system implementations, upgrades, and business change initiatives.
• Project Management qualification or equivalent practical delivery experience.
• Degree-qualified or professionally accredited through recognised industry bodies.

Responsibilities

• Provide 2nd line support for a portfolio of corporate systems, including issue investigation, maintenance coordination and enhancements.
• Adhere to IT Service Management processes for incident, problem, and change management.
• Build relationships with stakeholders to understand requirements and strategic needs.
• Identify opportunities to create business value through technology and process improvements.
• Analyze and document processes, data flows and requirements for improvement.
• Ensure systems are well documented, architecture, infrastructure, and operational procedures.
• Manage supplier relationships including licensing, budgeting, SLAs, contracts and performance reviews.
• Provide training and guidance to end users, promoting standards and policies.
• Plan, coordinate, and deliver projects within scope, budget, timescales, and quality.
• Support governance activities and ensure IT policy compliance.
• Evaluate new software requests for alignment with business needs and architectural standards.
• Analyze and improve internal IT processes to strengthen governance and operations.
• Prepare and present recommendations and status updates to stakeholders and steering committees.

Skills

Business Systems Analyst

Stakeholder engagement

Documentation

Vendor management

Project delivery

Communication skills

Process mapping

Governance

Education

Degree-qualified or professional accreditation

Project Management qualification

Job description

Sword Group is seeking an experienced Business Analyst to support a portfolio of corporate systems and act as a key link between IT and the business. The role blends business analysis, support, stakeholder engagement, vendor management, project delivery and continuous improvement.

You will understand business processes, identify efficiency opportunities, and deliver technology solutions aligned with the technology roadmap, ensuring governance and documentation across systems.