Strategic Employee Relations Lead (Hybrid, UK)

National Energy System Operator Limited; Warwick; Hybride; GBP 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Bonus up to 15%

28 days annual leave

Pension with 12% company contribution

Flexible holidays

Birthday off

Cycle to Work

Private Medical Insurance

Critical Illness Insurance

Personal Accident Insurance

Résumé du poste

National Energy System Operator (NESO) is seeking an Employee Relations Manager to lead a fair, compliant ER service and partner with managers to resolve workplace issues. This 6-month fixed-term role offers hybrid working from Warwick or Wokingham, with options for full- or part-time arrangements.

You will shape ER strategy, mentor the ER team, and guide managers through performance management, disciplinary actions, and conflict resolution.

Qualifications

• Degree or relevant experience in Human Resources, Employment Law, or a related field (CIPD qualification or equivalent is required).
• Proven experience in employee relations including extensive experience managing complex ER cases.
• Experience in developing and implementing ER strategies and frameworks in a fast-paced environment.
• Solid understanding of UK employment laws and regulations.
• Strong interpersonal skills with the ability to build trust with employees, managers, and trade union representatives.
• Proven ability to manage and influence negotiations, particularly in high-pressure, sensitive scenarios.
• Ability to balance immediate case management needs with long-term ER strategy development.
• Excellent verbal and written communication skills, capable of presenting complex information clearly and persuasively.
• Analytical thinker who can swiftly identify root causes of issues and propose effective, compliant solutions.
• Strong coaching and mentoring abilities with a collaborative approach to leadership.

Responsabilités

• Shaping an overarching ER strategy aligned with business goals.
• Overseeing employee relations activities, policies and procedures for compliance and effective case management.
• Reviewing and implementing People policies to ensure legal compliance and best practice.
• Addressing employee concerns, conducting investigations and facilitating dispute resolution.
• Leading and mentoring the ER team responsible for day-to-day ER cases.
• Providing guidance to ensure timely and effective case resolutions.
• Maintaining thorough documentation of ER cases and reporting trends to senior leadership.
• Coaching managers on performance management, disciplinary procedures and corrective actions.
• Training managers and staff on conflict resolution and company policies.
• Staying updated on HR trends and labour laws to ensure compliance.
• Building trust with internal and external stakeholders.

Connaissances

ER experience

ER strategy development

UK employment law

Interpersonal skills

Negotiation skills

Case management

Communication skills

Analytical thinking

Coaching/mentoring

Formation

HR degree / CIPD qualification

Description du poste

National Energy System Operator (NESO) is seeking an Employee Relations Manager to lead a fair, compliant ER service and partner with managers to resolve workplace issues. This 6-month fixed-term role offers hybrid working from Warwick or Wokingham, with options for full- or part-time arrangements.

You will shape ER strategy, mentor the ER team, and guide managers through performance management, disciplinary actions, and conflict resolution.