Strategic Digital Accounts Lead

IDHL; Leeds; On-site; GBP 40,000 - 60,000; Full time

Job summary

IDHL is a leading digital agency headquartered in Leeds, delivering strategy, brand, technology and marketing for ambitious brands.

As Senior Account Manager you will lead the overall strategy within your client portfolio, build strong client relationships, understand their business, markets and objectives, and guide them with the agency’s innovative thinking. You will deliver revenue forecasts, manage profitability targets and coordinate monthly client planning sessions.

Qualifications

• Strong experience in a Digital Agency is essential.
• Consistent achievement of financial targets and ability to upsell to clients.
• Ability to collate and present digital strategy to clients.
• Highly organised and able to manage documentation.
• High quality customer service and rapport building skills.
• Ability to work in a fast paced, dynamic environment using initiative.

Responsibilities

• Building strong relationships and communicating effectively with clients.
• Understand your clients’ business, markets and objectives.
• Guide your clients with the agency’s new innovative thinking.
• Deliver the best and most appropriate new media solutions.
• Produce monthly revenue & renewal forecasts and reports.
• Ensure that a central file is kept of essential client information.
• Monthly and quarterly client planning sessions and reviews with clients.
• Work to client profitability targets.

Skills

Client relationships

Financial targets

Upselling

Digital strategy

Organization

Initiative

Job description

IDHL is a leading digital agency headquartered in Leeds, delivering strategy, brand, technology and marketing for ambitious brands.

As Senior Account Manager you will lead the overall strategy within your client portfolio, build strong client relationships, understand their business, markets and objectives, and guide them with the agency’s innovative thinking. You will deliver revenue forecasts, manage profitability targets and coordinate monthly client planning sessions.