Account Director

IDHL; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A marketing and technology firm in Manchester seeks an experienced Account Director to lead client strategies and strengthen relationships. The ideal candidate will have significant digital agency experience, proven people management skills, and a track record of achieving financial targets. This full-time role offers a dynamic environment focused on delivering innovative solutions.

Qualifications

• Considerable experience in a Digital Agency.
• Proven experience in People Management.
• Ability to achieve financial targets and upsell.

Responsibilities

• Lead overall strategy within client portfolio.
• Build strong relationships and communicate effectively.
• Produce revenue forecasts and reports.

Skills

People Management

Customer Service

Organizational Skills

Relationship Building

Financial Target Achievement

Job description

At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy.

Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels.

We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement.

What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone.

Account Director

As Account Director, you will lead and drive the overall strategy within your client portfolio.

Responsibilities

• Building strong relationships and communicating effectively with clients
• Understand your clients’ business, markets and objectives
• Guide your clients with the agency’s new innovative thinking
• Deliver the best and most appropriate new media solutions
• Produce monthly revenue & renewal forecasts and reports
• Ensure that a central file is kept of essential client information
• Monthly and quarterly client planning sessions and reviews with clients
• Work to client profitability targets

Qualifications

• Considerable experience in a Digital Agency
• Proven experience in People Management
• Consistent achievement of financial targets and ability to upsell to clients
• Highly organised and able to manage documentation
• High quality customer service and rapport building skills
• The ability to work in a fast paced, dynamic environment using high levels of initiative to deliver results

Seniority level: Director

Employment type: Full-time

Job function: Information Technology

Industries: Marketing Services and Technology, Information and Media

Location: Salford, Manchester, England, United Kingdom