Strategic Delivery Lead: Transformation & Governance

HSBC; England; On-site; GBP 70,000 - 100,000; Full time

Job summary

HSBC is seeking a Strategic Delivery Manager to support GCOO and IWPB leadership in delivering priority initiatives. The role involves strategic analysis, governance, performance reporting, and project management across transformation programs.

You will coordinate stakeholders, monitor delivery, and ensure risk controls while fostering cross-team collaboration and timely delivery of strategic outcomes.

Qualifications

• Experience in strategic planning, business management, transformation or project delivery.
• Strong analytical and problem-solving skills with the ability to interpret business performance data.
• Experience preparing management information, scorecards and operating plans.
• Governance report creation experience.

Responsibilities

• Support strategic reviews, planning activities and ad hoc projects aligned with leadership priorities.
• Analyse business performance, strategic priorities and management information.
• Prepare and maintain performance reporting, scorecards and Annual Operating Plans.
• Provide project management support for strategic transformation initiatives.
• Track delivery, milestones, dependencies, risks and actions across key projects.
• Support governance forums and committees, representing the relevant business area.
• Develop, maintain and monitor governance processes and reporting.
• Investigate reporting variances and resolve issues affecting business performance.
• Monitor external service providers and ensure agreed service levels are met.
• Foster collaboration across GCOO and IWPB teams and build effective stakeholder relationships.
• Prioritise and coordinate the workload of transformation support resources where required.
• Promote a customer-focused approach and support timely delivery of strategic outcomes.
• Ensure compliance with HSBC policies, operational risk controls and regulatory requirements.
• Maintain internal control standards and support the timely closure of audit and regulatory actions.

Skills

Strategic planning

Project management

Data analysis

Stakeholder management

Advanced Excel

Governance reporting

Risk management

Communication

Problem solving

Tools

Microsoft Excel

Pivot Tables

Job description

HSBC is seeking a Strategic Delivery Manager to support GCOO and IWPB leadership in delivering priority initiatives. The role involves strategic analysis, governance, performance reporting, and project management across transformation programs.

You will coordinate stakeholders, monitor delivery, and ensure risk controls while fostering cross-team collaboration and timely delivery of strategic outcomes.