Strategic Delivery Lead - Complex Projects and Programs

Sagacity; England; On-site; GBP 65,000 - 90,000; Full time

Job summary

Sagacity is seeking a Senior Project Manager to lead the end-to-end delivery of complex projects and programmes across multiple initiatives. You will operate independently or within a leadership team, advising clients and internal stakeholders on risk, scope, and delivery quality.

You will mentor teams, manage ambiguity, and ensure governance and reporting are robust, with a strong delivery mindset across senior client interfaces.

Qualifications

• Experience in Utilities, Telecoms, or Financial Services.
• Proven experience delivering complex projects as a Senior Project Manager.
• Formal Project Management accreditation (e.g. AgilePM, PRINCE2).
• Strong leadership, problem-solving, and decision-making skills.
• Extensive stakeholder management experience, including senior client-facing roles.
• Consultancy or professional services background.
• Strong planning, governance, and documentation skills (e.g. MSP, programme environments).

Responsibilities

• Take full ownership for the end-to-end delivery of projects to agreed time, cost, quality, and scope, proactively managing risk, dependencies, and delivery outcomes
• Lead complex projects and/or larger programmes, ensuring alignment with client strategic objectives, contractual commitments, and statements of work
• Define, implement, and maintain project quality management approaches, ensuring deliverables meet agreed standards and client expectations
• Develop, maintain, and actively manage detailed Project Plans, ensuring milestones, dependencies, deliverables, and quality checkpoints are clearly defined and tracked
• Monitor and control budgets, schedules, resources, and quality performance metrics, escalating risks, issues appropriately
• Act as the primary point of contact for senior client sponsors, business leaders, delivery teams, and third-party suppliers
• Build strong, trusted relationships and manage stakeholder expectations at all levels, with a clear focus on quality outcomes and value realisation
• Provide clear, concise, and timely status reporting to senior stakeholders and governance forums
• Establish and operate robust project governance, ensuring compliance with agreed delivery frameworks, quality standards, and assurance processes
• Ensure accurate and timely preparation and publication of weekly and ad-hoc progress reports, highlighting progress, successes, risks and remediation plans
• Act as a senior interface between business stakeholders and delivery (including technical) teams to ensure requirements are clearly understood, implemented, and validated
• Oversee the definition, documentation, and agreement of Acceptance Criteria, quality thresholds, and success measures prior to go-live
• Lead or support UAT and other validation activities, ensuring defects are prioritised, resolved, and verified prior to release
• Drive post-delivery reviews and lessons learned, embedding continuous improvement into future projects and programmes
• Support and mentor Project Managers and team members, promoting best practice in project delivery, governance, and quality management
• Contribute to the continuous improvement of project delivery standards, tools, methodologies, and quality assurance frameworks

Skills

Leadership

Stakeholder management

Program management

Risk management

Mentoring

Education

PRINCE2 / AgilePM certification

Tools

MS Project

MS Office

Job description

Sagacity is seeking a Senior Project Manager to lead the end-to-end delivery of complex projects and programmes across multiple initiatives. You will operate independently or within a leadership team, advising clients and internal stakeholders on risk, scope, and delivery quality.

You will mentor teams, manage ambiguity, and ensure governance and reporting are robust, with a strong delivery mindset across senior client interfaces.