Strategic Deal & Onboarding Manager

Northern Trust; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Northern Trust in the United Kingdom seeks a Deal Manager to coordinate complex opportunities across Pension, Insurance, Corporate, Banking and Asset Management sectors. You will guide proposals, transitions and onboarding to ensure a seamless client experience.

Working with Sales, Relationship Management, Product and Operations, you will lead cross-functional delivery, prepare governance materials, and manage timelines, risks and dependencies to drive successful client onboarding.

Qualifications

• Strong project management and coordination skills with the ability to manage complex, multi-workstream initiatives.
• Ability to build and maintain effective relationships across a diverse stakeholder group.
• Strong written and verbal communication skills, including presentation and facilitation capabilities.
• Commercial awareness and understanding of business development processes.
• Ability to assess and manage project risks, issues, and dependencies.
• Strong organisational skills with the ability to prioritise competing deadlines.
• Analytical and problem-solving capabilities with a focus on delivering practical solutions.
• Proficiency in Microsoft Office applications, including PowerPoint, Excel, and Word.
• Experience working within governance and control frameworks.
• Ability to coordinate teams and stakeholders across multiple locations and time zones.
• Strong attention to detail and commitment to delivering high-quality outcomes.
• Ability to work independently and collaboratively within cross-functional teams.
• Demonstrates accountability, integrity, and a client-focused approach.
• Knowledge of financial services products, operations, and client servicing models.
• Experience in project management, programme management, client onboarding, implementation, sales support, or transition management within financial services.
• Experience supporting institutional client opportunities across asset servicing, custody, asset management, pensions, insurance, banking, or related sectors.
• Experience managing large, complex, cross-functional projects involving multiple stakeholder groups.
• Experience supporting RFP, proposal, due diligence, or sales processes.
• Knowledge of investment operations, client servicing, and financial products.
• Experience working with geographically dispersed teams and global stakeholders.
• Understanding of governance, operational risk, compliance, and regulatory requirements within financial services.
• Demonstrated ability to manage multiple priorities within a fast-paced environment.
• Experience coordinating client transitions, implementations, or large-scale business change initiatives.
• Relevant project management certification or equivalent professional experience is beneficial.

Responsibilities

• Coordinate cross-functional workstreams across Sales, Operations, Relationship Management and Product.
• Manage complex new business opportunities from proposal stage through implementation and client onboarding.
• Serve as the primary point of contact for internal and external stakeholders throughout the deal lifecycle.
• Develop client-specific value propositions and solution proposals.
• Coordinate meetings and governance with stakeholders and maintain project documentation.

Skills

Project management

Coordination

Stakeholder management

Communication

Commercial awareness

Risk management

Time management

Analytical thinking

Problem solving

Governance

Cross-functional

Attention to detail

Independence

Teamwork

Financial services knowledge

Tools

PowerPoint

Excel

Word

Job description

Northern Trust in the United Kingdom seeks a Deal Manager to coordinate complex opportunities across Pension, Insurance, Corporate, Banking and Asset Management sectors. You will guide proposals, transitions and onboarding to ensure a seamless client experience.

Working with Sales, Relationship Management, Product and Operations, you will lead cross-functional delivery, prepare governance materials, and manage timelines, risks and dependencies to drive successful client onboarding.