Strategic Customer Success Manager – Paid Media Growth

Sphere Digital Recruitment; Greater London; Hybride; GBP 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Commuter contribution

Enhanced parental leave

Annual wellbeing budget

Sustainability-focused workplace

Résumé du poste

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio. The role involves managing key client relationships, ensuring platform adoption, and identifying growth opportunities. Candidates should ideally have a background in paid media or digital marketing, with a commercial mindset and analytical skills. This hybrid position offers flexibility, commuter contributions, enhanced parental leave, and an annual wellbeing budget.

Qualifications

• Strong background in paid media or digital marketing.
• Experience in driving renewals and growth.
• Analytical and data-driven approach.

Responsabilités

• Own and manage a defined book of customers.
• Drive platform adoption and demonstrate ongoing value.
• Advise on best practices for workflows and performance.
• Identify and manage renewals and growth opportunities.

Connaissances

Paid media experience

Digital marketing knowledge

Analytical skills

Customer Success experience

Description du poste

A performance platform company in Greater London seeks a Customer Success Manager to drive value across a customer portfolio. The role involves managing key client relationships, ensuring platform adoption, and identifying growth opportunities. Candidates should ideally have a background in paid media or digital marketing, with a commercial mindset and analytical skills. This hybrid position offers flexibility, commuter contributions, enhanced parental leave, and an annual wellbeing budget.