Strategic Controls Manager, Commercial Banking

LLOYDS BANKING GROUP; Manchester; Hybrid; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Generous pension contribution up to 15

Annual bonus

Share schemes

Discounted shopping

30 days holiday

Wellbeing initiatives

Parental leave policies

Job summary

Lloyds Banking Group in the United Kingdom is seeking a Commercial Banking Controls Manager to strengthen the control environment across Commercial Banking Coverage. You will collaborate with relationship teams to ensure controls are understood, maintained and improved.

The role involves managing existing controls, responding to risk events, and guiding investigations and thematic reviews, with a focus on data, reporting, automation, and AI to enhance risk and control activities.

Qualifications

• Experience in risk, controls, operational risk, governance or audit.
• Knowledge of Commercial Banking, customer coverage or relationship management.
• Experience creating or analysing management information using Power BI.
• Experience managing operational risk events, control assessments or related actions.
• Exposure to process automation or AI-enabled improvements.

Responsibilities

• Help Commercial Banking Coverage teams understand, maintain and improve their control environment.
• Manage existing controls and support the creation, improvement or retirement of controls as business processes change.
• Manage operational risk events and related actions through to resolution, identifying where controls need to be introduced or improved.
• Analyse risk and control information, identifying trends, issues and opportunities for improvement.
• Prepare and present clear reporting for the leadership team, committees and governance forums.
• Support investigations and thematic reviews, using evidence to assess issues and recommend proportionate actions.

Skills

Risk management

Data analysis

Collaboration

Communication

Continuous improvement

AI literacy

Tools

Power BI

Job description

Lloyds Banking Group in the United Kingdom is seeking a Commercial Banking Controls Manager to strengthen the control environment across Commercial Banking Coverage. You will collaborate with relationship teams to ensure controls are understood, maintained and improved.

The role involves managing existing controls, responding to risk events, and guiding investigations and thematic reviews, with a focus on data, reporting, automation, and AI to enhance risk and control activities.