Senior Commercial Banking Controls Lead

Lloyds Bank plc; Glasgow; Hybrid; GBP 67,000 - 74,000; Full time

Benefits offered by this job

Flexibility in hours

Hybrid working

Job share

Job summary

Lloyds Bank plc is seeking a Commercial Banking Controls Manager to join the Chief Controls Office, supporting Commercial Banking Coverage. You will partner with teams to manage controls, respond to risk events and drive improvements.

The role requires experience in risk/controls, data interpretation and reporting to leadership, with a hybrid working pattern and opportunities to use AI-enabled improvements while maintaining strong governance.

Qualifications

• Risk and control principles to understand controls and manage risk events.
• Interpret management information and data to identify trends and turn findings into practical recommendations.
• Build constructive working relationships with key contributors and business collaborators, understand their needs and provide appropriate advice and challenge.
• Explain complex risk and control information clearly in written reports, presentations, meetings and governance forums.
• Identify opportunities to improve processes, controls and reporting, and help turn agreed improvements into practical changes.
• Understand how AI and automation can support analysis, reporting and working practices while applying proper controls.

Responsibilities

• Help Commercial Banking Coverage teams understand, maintain and improve their control environment.
• Manage existing controls and support creation, improvement or retirement of controls as business processes change.
• Manage operational risk events and related actions through to resolution, identifying where controls need to be introduced or improved.
• Analyse risk and control information, identifying trends, issues and opportunities for improvement.
• Prepare and present clear reporting for the leadership team, committees and governance forums.
• Support investigations and thematic reviews, using evidence to assess issues and recommend proportionate actions.

Skills

Risk management

Data analysis

Collaboration

Communication

Continuous improvement

AI literacy

Tools

Power BI

Job description

Lloyds Bank plc is seeking a Commercial Banking Controls Manager to join the Chief Controls Office, supporting Commercial Banking Coverage. You will partner with teams to manage controls, respond to risk events and drive improvements.

The role requires experience in risk/controls, data interpretation and reporting to leadership, with a hybrid working pattern and opportunities to use AI-enabled improvements while maintaining strong governance.