Strategic Conference & Events Lead

Convene; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Private medical insurance

Subsidised eye care

Subsidised fitness membership

Employee Assistance Program

25 days annual leave

Cycle to Work scheme

Job summary

Convene is seeking a Conference and Events Manager to lead operations and events, delivering seamless, wow moments for clients while keeping the venue running like a well‑oiled machine.

You’ll supervise service teams, coordinate culinary and service delivery, and drive profitability while upholding health, safety and quality standards across all programs.

UK residency and right‑to‑work without sponsorship are required; the role typically follows Monday–Friday hours in Greater London.

Qualifications

• Minimum of 2+ years of progressive experience in a conference center or related field.
• Previous supervisory responsibility preferred.
• Strong knowledge of service standards and different service types.
• Knowledge of food/beverage preparation techniques and health regulations.
• Involvement in ongoing training of service staff to maintain standards.
• Manage opening and/or closing inspection duties.
• Maintain service cleanliness front and back of site.
• Ensure positive overall client satisfaction.
• Ability to interact with guests and colleagues in a courteous, empathetic manner.
• Flexible and long hours sometimes required.
• Move and lift objects up to 25 pounds; stand or walk for extended periods.

Responsibilities

• The Conference and Events Manager ensures successful programs while maintaining profitable operation and high-quality products and service.
• Share ideas to promote business; reduce turnover; maintain revenue and payroll budgets; meet productivity goals.
• Supervise and set up culinary service quickly and efficiently for participants.
• Supervise service team and support staff including setup, utilities, maintenance, and security.
• Coordinate culinary service between culinary and service teams.
• Maintain accurate participant counts and review menus with production and culinary teams.
• Enforce health and safety programs and regulations; monitor beverage consumption.
• Ensure sanitation and cleanliness of service areas.

Skills

Leadership

Operations management

Event planning

Vendor coordination

Budget management

Staff supervision

Job description

Convene is seeking a Conference and Events Manager to lead operations and events, delivering seamless, wow moments for clients while keeping the venue running like a well‑oiled machine.

You’ll supervise service teams, coordinate culinary and service delivery, and drive profitability while upholding health, safety and quality standards across all programs.

UK residency and right‑to‑work without sponsorship are required; the role typically follows Monday–Friday hours in Greater London.