Strategic Client Growth Partner

reed; United Kingdom; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Pension scheme

Volunteer opportunities

Discounts and wellbeing benefits

Job summary

Reed is seeking a commercially minded Client Engagement Partner to drive retention, expansion and engagement after client acquisitions. You will bridge business development and operations, ensuring seamless handovers and establishing Reed as the partner of choice.

You will lead senior stakeholder engagement, map organisations, and uncover revenue opportunities across Reed services. Hybrid/flexible working is available, with a focus on delivering measurable client value.

Qualifications

• Experience in recruitment, account management, or a related commercial role.
• Proven ability to build and maintain senior stakeholder relationships.
• Strong business development and consultative selling skills.
• Excellent networking and communication abilities.

Responsibilities

• Act as the first point of contact in Reed's 'land and expand' journey for newly won clients.
• Support handover of new opportunities from sales to operations.
• Build relationships with stakeholders to position Reed as the client's partner.
• Create and maintain organisational charts identifying hiring managers and decision-makers.
• Map and engage senior stakeholders, keeping contact details in CRM systems.
• Understand clients' recruitment, HR, procurement and onboarding processes.
• Identify recruitment opportunities by monitoring client activity and vacancies.
• Share opportunities with Reed specialists and drive conversion to revenue.
• Introduce Reed services such as screening, MSP, RPO and more.
• Coordinate and attend service reviews with Reed stakeholders.
• Gather client feedback, testimonials and case studies for BD.
• Support marketing by promoting engagement through events and webinars.
• Highlight future contract renewals, re-tenders, and growth opportunities.
• Report client engagement activity through Power BI and internal systems.

Skills

Client engagement

Account management

Business development

Stakeholder relationships

CRM systems

Job description

Reed is seeking a commercially minded Client Engagement Partner to drive retention, expansion and engagement after client acquisitions. You will bridge business development and operations, ensuring seamless handovers and establishing Reed as the partner of choice.

You will lead senior stakeholder engagement, map organisations, and uncover revenue opportunities across Reed services. Hybrid/flexible working is available, with a focus on delivering measurable client value.